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Myself and my wife are struggling with what to do now, so any help is going to be great. Thanks

Well, she had a lot of information that showed that she didn't or couldn't do it, and had a few of her collegues go in and show how easy it is to do this to someone. But they downgraded it to a final written warning, so I guess they just needed a scapegoat for this incident. She can appeal, but we haven't so far got anything to go back with, Facebook aren't being helpful now, they need a court order or something to do into it deeper. But thanks for all the info and help. Mark

cheers guys, for all your information, we will just have to see what happens tomorrow, I think she has most of the company behind her saying it's not her that has done this. I will let you know what happens...

Thanks Sidewinder I have been to CAB, and they told me to deny anything as this is not true, so same thing as you did. How can they prove this was done by her, we have emailed Facebook to see what they say, but it takes 48hrs from yesterday, but the hearing is tomorrow... see what happens. I was also told to speak to the police and say it is identity theft, in a way, so my wife is doing that. I cannot believe that this has come about, my wife has done nothing wrong, to her or the company.

Hi I have been floating around the boards for a while now, and there has been some great advice given, my turn to ask for help. My wife was given a disciplinary hearing from her work, for something she didn't even do. The story is this, she was given a letter from one of the management about a Group that was set up on Facebook, about the company she works for and someone had made my wife the creator of this group, the problem is, the culprit has defaced the company logo and said some bad things on it, but now the person who we are pretty sure it is, has left the company, well about 4 months ago now. My wife has now had this hearing decided and it's on Friday 22nd Feb, tomorrow, what can she do to stop them from blaming it on her, she can't even print stuff properly, let alone do what this person has done. Please help....

I have had a payment placed on a cancelled virgin credit card from the AA. Now this was taken on a automatic renewel, BUT we did not get any reference to this or if it was a renewel, some new cards. I have spoken to them and they said it was all sent out in July, 2 months before the renewal was to take place. They have said to me, because it is past the 14 days to cancel, I am now stuck with it for another year. As I have paid. What can I do, to cancel this and get a full refund, as they took payment which was unauthorised really. Thanks Mark

thanks crusher in the letter, this bit confuses me: "I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX." Can you explain how this works or can I just use the first £ with the total amount?

Hi People it has been a long time since I updated this thread. I have calculated the amount that HSBC owe me, it is only £79.83, small compared to some of the people on here, but it was my money and I want it back. Is it right, that I add up what is by the DR letters on the statement. Is there anything else I need to look for? What do I do now, I have had all the statements through and as above calculated what they have deducted. Thanks

right, I have sent the template as per jonni2bad said. and said that I have only had one statement but I asked for all that are accessible.

problem with the internet is it doesn't go back far enough, I think it is only to the start of this year. I will send that and see what happpens from there. cheers

Timescale is 1st Letter Sent - 28th April Letter Received - 10th May 1x2003 Statement Received - 15th May So what do I do now?

I got this statement about a month ago now and nothing more.

I got a statement back, only one from 2003 but I haven't had any more since. what shall I do?

I got home last night and had a letter from HSBC saying they received my letter and will be sending my statements to me soon. They also gave me the cheque back as well. So we will see what they owe me once the statements come.

I sent my letter off nearly 14 days ago (this Friday) to get them to send me my statements, but nothing has come back yet. What is the next step, or am I being to eager with the 1st letter.

I am sorry if this has been asked before, but wasn't sure if I found the answer in the FAQ's. Can I claim the overdrawn charges that they put in place, every month, they charge me £25 a month. If this irrelvant, please delete this post.

Hi Just to say I sent my letter requesting Statements on 28th April. So we will have to see what happens, but I have got the ball rolling as they say. I only stumbled across this site last week, it's worth a go to try and get MY money back. I may need some advice, but I know you lot will help me Cheers Mark