Hello I am new to this sight and acting on behalf of my wife trying to claim money back from Lloyds. I have sent all the letters and taken the bank to court who as usual have filed a full defense. The case has just been transfered to our local court and we are waiting to hear from them. We are both nervous but did receive a letter from the bank that said " I can see that you have already issued a court claim for repayment of these fees and that our solicitors are dealing with it. if you are successful in your claim, this figure will be deducted from any award that may be made. Other than this, we will not be making any attempt to reclaim this money." As any one else received a letter like this. I have replied to them asking what this means but still no reply. We both wait nervously. excellent website, full of help and support.