Right - I've read a load more threads and feel a bit more knowledgable now about what i can and cannot claim for but I am still a bit confused about the overdraft charges. Before I started paying a Privilege subscription I had to pay 8 quid a month when I was using my overdraft (which was every month). I understand I cannot claim for this but what about when instead of the 8 quid, when i went over my limit it was replaced by a 25 quid fee. Can I claim for all this or just the 25 minus the standard 8 quid?

Hi, I have only just found this forum so apologise if I'm writing this in the wrong place! I've just received my list of charges for the past 6 years. I'm a bit confused how to work out what exactly I can claim for - I understand that I can claim all of my 30/35 quid "fees" and my 25 quid "commissions" but for the years where I don't have my statements any more, and where they have combined different fees/commissions, how can I be sure that I'm claiming for valid amounts ie amounts like 41.20 instead of the standard 25 quid?? Does this make sense??? Thanks for any info/advice anyone may have! Also - how many of you have had your accounts closed after recieving your money?