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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

carolingrays

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  1. carolingrays
    sorry, just realised what LBA means - :o
  2. carolingrays
    thank you both, will send letter tomorrow, by the way what does LBA mean? Carol
  3. carolingrays
    Hi Bigmac I sent your copy off in May by registered post, stating I needed a reply in 14 days, and they have ignored me. What do I do now? Carol
  4. carolingrays
    Thank you, will send your copy off on Monday. Will let you know how I got on.
  5. carolingrays
    The letter states that I have been unlawfully deprived of the money and askes for it back. It doesnt mention anything legal. Is there another letter I should be sending which does? Carol
  6. carolingrays
    sorry, this sounds a bit dim, but I have left the letters at work and cant remember is they mentioned court. I do know that the timescale was 14 days on the last letter, which was replied to in that time, only they dismissed the claim. I will have another look at the letters, and post reply tomorrow. Many thanks Carol:)
  7. carolingrays
    I sent copies of the two letters which appear on the GMTV site. What else can I do ?
  8. carolingrays
    I have sent two official letters claiming back my charges, and today The Halifax tell me that I have no claim. They say that when I opened my account I agreed to the charges if I was overdrawn, etc. Not quite sure what to do now, any suggestions???? Carol

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