Yeah hope so mate. Thanks for ur advice much appreciated. I hav a quiet day tomoro so i think i might pop in and see wot the bank has to say about it all. cheers

It was by debit card. Thank for ur post , this website is great and i do wish i had found it sooner lol Ive drafted up a letter to send to them so i'll see how it goes. Ive only been in business for 2 years so i could realy be doing without this right now. Thanks again

Hi just saw afew posts from a while back and thought i would get your views on my problem. I recieved a letter from Buchannan Clark and Wells for the amount of £4400. I pressumed this was for a ride on lawnmower and trailer that i got through HBOS finance for my business for which i had missed two payments. After reading their letter asking for full payment they stated if i paid within a week the would reduce the money to £3400. "Fair enough" i thought , they were being fair so i got together the money that i could and paid the bill. Low and behold the bank tell me that ive not paid off the trailer and mower but something completely different. The Bank dont know wot has happened and BCW refuses to tell me wot i hav paid for as my date of birth doesnt match wot they hav on their records. BCW were more than happy to take the money though my details didnt match up but now i question it they refuse to tell me anything. God this is annoying. And im £3400 out of pocket.........oh and the bank still want there money aswell. Im a new business , im stressed , im skint and i want my money back because it looks like ive paid for something which i didnt owe in the first place. Any help would be great