Also l have sent all letters by special delivery but now they are saying corespond by free post l dont trust this method has anyone else used the freepost to Natwest Robie

OMG Thanks Fendy I thought l was all alone and talking to myself but like you l am determined to get back what l belive is mine

I dont know if its a staling tatic but my first letter was to Borehamwood and was replyed by the (In) famous Stuart Higley My LBA was also sent to Borehamwood but it was replyed by a Mrs S Morrey from the customer care team stating that my letter had been forwarded to the customer relations unit seems they sent me round in a circle just wondering if l should again send my spread sheet of costs to Borehamwood again giving them a futher 7 days or just file my case to court Any one got any advise ? Robie

Hi Scott Thankyou My claim has been pased the Natwest Customer Relations Unit at Freepost NAT12685 BOREHAMWOOD HERTFORDSHIRE Is this normal for them to do ?

Good Evening people well still no more responce from my LBA need some info what to do next as my claim is for just under £8000 do l go to a small claims court ,has anyone claimed this much thro county court ?

Hi Steven thanks for the advise, Do you know if my claim for £7800.00 can be done in the small claims court can any one help with this please

Hi People sorry to trouble you but l need a little help .I have joined the consumer action group and am currently trying to claim back bank charges of around £7800.00 over the last 6 years. l have posted notes on the groups webpage for advise but had no responce from any one maybe l am doing somthing wrong . l have sent my first letter to natwest on the 24th april 07 with a spread sheet of all costs incured and got a reply on the 4th may 07 stating they would investigate my claim in due course l have since sent a LBA on the 16th may 07 and today 26th may I recieved a letter from natwest saying they have forwarded my letter to the customer relations group What do l do next PS My account is a busuness account and l am thinking have l sent them the right letters of which the templates were for normal accounts Also is there a limit to how much l can claim back if it goes to court IE is the max £5000 Many thanks Robiediee

Hello Thanks for mailing me l thought l was doing something wrong as l wasn't getting any replies to my posts when l go to the link for natwest how do l let others see my questions Regards Robin

NatWest Hi Help how do l post my questions for others to advise me how to claim back my bank charges

Hi, New member today and a little nervous ,but could do with a little help from others on what l should do next. My current charges over the last 6 years is £7785.00 in charges to my business account I have written to Natwest with a spread sheet of costs incured requesting repayment of charges on the 24th April .On the 4th may l had a letter back stating that they were currently investigating my claim and would respond as soon as posible .Today 12 days later l have telephoned them only to be put on hold for over 35 mins and then to be told the system had gone down and to call tomorrow Help what is my next step Regards Robiediee