Maybe I have taken this from a different angle, but,I have stood up and have been counted! The OFT have my details, and details of those that I am complaining about.

As stated elsewhere, get a copy of Debt collection guidance. Final guidance on unfair business practices. July 2003 (updated December 2006). There is plenty of ammo there.

Reading through the site everyone has a complaint, for example premium rate 'phone numbers, you know the one, contact us on 0870, and pressuring debtors to pay in full, in unreasonably large installments etc, etc,.

Get a complaint pack from the OFT, send it back with copies of the evidence.

I quote again from the OFT letter to me 'We are always interested to receive complaints such as yours as they are a vital source of information in helping us to investigate the behaviour of traders that hold consumer credit licences' & 'Non-compliance with this guidance will call into question the fitness of licence holders and applicants' Cor! think about it, Banks, CCC's and DCA's without a credit licence!

I'm with you CR but I am doing my bit.

Alright then, first the Banks then the CC co's then DCA's, or all three at the same time, I did, the OFT don't care in which order, complain to them. See the OFT Debt collection guidance download from elsewhere on this site or the OFT site.

I got the distinct feeling they want to know!

Complian to the OFT under Debt Collection Guidance (elsewhere in the CAG)

Contact [email protected]. Direct 'phone number 020 7211 8765 Fax 020 7211 8877

I complained about a DCA, a bank & credit card company, regarding 0870 'phone numbers. My letter received at the OFT 15.6.07, I received my answer today ! The reply is two pages long, but these extracts may offer hope. ' We investigate all complaints received about consumer credit licence holders and, where we have the necessary evidence, we do take appropriate action'. 'It is unlikely that a licence would be revoked on the strength of one complaint' . Where we have strong evidence that unfair business practices have occured, we may take steps to revoke or refuse the licence of the business in question'

Get a complaint form, fill it in, enclose copies of the letters, send it back Freepost.

I did it, so can you, as the man says he needs more than one complaint !

You'v had the evidence, "Immediate Action Needed phone 0870".

The publication is OFT664, there are other bits in there as well like "pressurising debtors to pay in full, in unreasonably large installments, or to increase payments when they are unable to do so"

I'm in it upto my neck, they have irked me so I'm going for it even if it is only as an irritant, you never know.

Enjoy

Sorry to be tiresome, but, Debt collection guidance, Final guidance on unfair business practices, (updated December 2006) Section 2 Communication 2.2 Examples of unfair practices are as follows: para h " asking or instructing debtors to make contact on premium telephone numbers". Looks to me like it's in the OFT remit! C'mon lets try it, if only for the fun of it. It costs nothing, its all done by freepost

The OFT have had zillions of complaints about bank charges and so far

have done bu**er all about it. I don't think premium rate calls would

fall within their remit anyway.

Thats what was said about getting your bank charges back!!!!

That's the funniest thing I've heard all week

Complian to the OFT, they want to know!

It comes under unfair practices " asking or instructing debtors to make contact on premium rate telephone numbers" in Debt Collection Guidance (Updated December 2006)

They (the OFT) WILL act IF enough people complain to them.

They could - and should - have their Credit Licenses revoked

See my post under General Debt

Viano

Re: OFT Guidelines on Debt Collection.

Hi Team, first post so please bare with me!

I have just been talking to a man in the complaints dept. at the OFT about 0870 'phone numbers, THEY (they OFT) wan't to know! "They are looking into Banking practices at the moment" They want to hear from YOU if, under Section 2.2 Examples of unfair practices para h Asking or instructing debtors to make contact on PREMIUM RATE 'PHONE NUMBERS and under Physical/Psychological Harassment Section 2.5 para f Pressure debtors to pay in full, in unreasonably large installments or to increase payments when they are unable to do so.

They ALL do this, I know.

If the OFT gets enough complaints they will act. If the complaints are upheld they - the DCA's, Credit Card Cos, banks etc stand to have thier licences revoked.

So PLEASE COMPLAIN to the OFT I Have.

Hope this made sense

Viano