so i am right in thinking that bythe time the 8 week period runs out on the 28th of this month i should of have some kind of offer made to me bythe bank? what timescale from you receiveing the offer and replying to it does it take to go into your bank?

just sent an email to the that sandy watt at rbs and her reply was not what i thought it mightve been. Dear Mr Welsh Thank for your e-mail. I can confirm that we received your complaint on 30 April, with an acknowledgement letter being issued on 1 May. We will issue our response within the time-scale, as set by the FSA. Regards Sandy Watt not helpful at all there. wouldve thought they couldve been abit more in depth than that.

ive sent my 2 letters and rbs have until 28th of this month to reply, that'll be there 8 weeks they say there allowed. claiming back just under 5k will be happy with 3k. what happens if no reply by 28th? then they've gone over there 8 weeks?

todd, what happens if you have not heard from the bank by the 20th of the month? with regards to taking it to court?

todd, have you been told or have any idea how long it will take to get a date with the court?

how long does it take to get a hearing date from processing the small claims stuff online? otherwise i have to wait till 25th june to hear from them and id much prefer to start a small claims thing with them.

i looked online about the small claims court and its going to set me back £120 so ive decided to wait till the start of the month now.

it can all be done online now and apparently it is easy to do. ill have a look tomorrow when i do mine and get back to you mate.

hi, ive also sent my second letter and they have until this friday 18th to reply till i small claims there ass. im fed up of excuses off them i just want my money back!!! and whats the deal with them and this 8 weeks nonsense? i cant wait to do them over and get what im owed, then leave that crappy bank for good.