After reading some of the comments on this site I have been really worried when I would receive my suite and in what condition, as I paid for it when I ordered it and was told 16 weeks until delivery. I would now like to reassure anyone still waiting for theirs. I have had nothing but excellent service from this company, all 'phone calls promptly returned, even a vociemail to my mobile when my home 'phone was out of order, delivery on time with a 'phone call an hour before. The suite was well packaged, unwrapped and positioned where I wanted it. I would definately recommend this company, at least the Birmingham branch. The suite is lovely and comfy well made I love it