sussiec03
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Penalties for not paying by direct debit
sussiec03 replied to caro's topic in Telecoms - mobile or fixed
Hello my partner is with virgin previously eurobell for his broadband. He was paying by direct debit every month through my account, until he got his own account sorted out. I then stopped the payment from my account. Because of some mix up with his new bank account not recieving the forms, he had changes put on his next bill of £20 for admin changes. So he then decided to pay by bill through the post office and noticed he had to pay more a month. He phoned and asked why and they told him it was because of admin changes again for sending out a bill. Which does not seem right because they send him a reminder every month telling him what date his payment is due.
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