Thank you aa Thats what i thought, What should i do now? Should i cancell my PPI? Dont want to mess it up so any advice would be fab Alison

Hi thank you for your reply I have a copy of the agreement which is stamp "certified a true copy" Everything is on Paragon paper and is signed by a paragon rep Alison

Hello all Ok, so got a secured loan in Feb 06 through Paragon Personal Finance, through freedom finace! loan amount £11,000 lenght of time 108 months PPI £3190 period of cover 60 months total to be repaid £14,190 Was told at the time of taking out loan that after 3 years of paying with no claims on the PPI i would get full refund of the PPI! I thought great sounds good. Called back about a year or so later and told no it would be after 5 years. Thought ok still not so bad. I called at the end of the month and was told i would get it back after 9 years. But the PPI was taken out through Freedom and not them and to call them. So i did and was told NO they where not doing insurance then and it would be Paragon. Called Pargaon again today and was told the same again that it would not of been taken out through them and because my loan was less than 10 years i was not entitled to get anything back from my PPI! I have all my paperwork from them, however the lovely lady from paragon said that because i dont have anything in writting about the cashback then well tough! Its funny because the lady on phone from Paragon was really nice until i mentioned PPI and she totaly changed! Im dying to call them back to inform them that freedom where not doing any PPI in 2006 Any advice? do you think i can claim it back at all? Thanks in advance Alison