Hi The Bank details for these ******s is as follows 24/7 MoneyBox HSBC 40-03-04 11818031 The reason I know this is I had to make them a cash payment today as my debit card was stopped at the weekend Since making the payment in cash at HSBC I have had 8 phone calls to work and on my mobile 5 emails and 5 texts saying that my account is overdue. I explained this to them 10 times that I had paid the loan in cash and it was sitting in their Bank Account but they wouldn't listen I even went to HSBC and spoke to the Manager who confirmed that the money was in their account its just they are so dumb to find it I sent an email saying if they ring me once more for a debt I have paid off then I will report them to the Police for harassment They are total *****

This is the e-mail they sent me a few days ago Dear Benjamin We want to make sure that our customers have been satisfied with our short-term loan service! Because life can be so busy, we are just getting in touch to notify you of the fact that your loan due date is on 21/10/2011. To make a full repayment of £110.00 you need to go to quid24.com login to your account and click the "REPAY LOAN" button before 5pm on that date. Once we have received the full repayment you'll be in a position to receive another Quid24.com short-term loan at a later date. Paying on time shows us that you are reliable and every time you successfully repay a loan your credit rating will improve. If you have not made the payment by 5pm on 21/10/2011, we will assume that you need more time to repay your loan. In that case £15 extension fee will be automatically debited from your debit card and your loan will be extended for another 7 days. If you do not have £15 available on your debit card, your loan will not be extended and you may incur administration fees for late payment, so please make sure that you have planned accordingly. What should I do if I have a change in my circumstances? Should you discover that you will not be able to make the correct sum available in your account on the predetermined repayment date then you should let us know immediately. Thanks for choosing Quid24.com, Customer Service Team Doesn't this say they will automatically extend the loan or am I missing something

Thanks I do however have an e-mail from their Support Team saying that they would automatically extend the loan and take £15 from my debit card and also a text message saying the same thing. I get paid on Friday do you think I should cancel my Debit Card as I guess they will just try and take what they want instead

Hi, I am having the same problems with this Company I borrowed £100 on 14th October and was supposed to pay this back on 21st October. They sent me a text saying if I wanted to pay it back to logon to the website before 5pm or they would just take £15 from my card and extend it for a further week I sent them an email to confirm that I would like the extra week and to take the £15 from my card I then logged onto the website and clicked on the extend loan button 3 times and it kept saying failed Now I have an email this morning saying the Bank had declined their payment (I checked this and the Bank assured me that they hadn't requested a payment) and that £60 Admin fee was going to be added and another £50 admin fee will be added tomorrow I don't know if its best for me to cancel my Debit card and let them take me to Court as they don't reply to complaint e-mails and the money was available in my account its just they chose not to take it as if I wait till I'm paid on Friday the total amount payable with be £300 which is a total **** take Any advice on what to do would be appreciated.

Thanks Nettyg Has anyone here actually used the Financial Ombudsman or has everyone filed Court claims Am worried about spending £120 on taking them to Court and losing that also

Hi all, Hope ur all well. I basically wrote to HSBC back on 27th February 2007 and all Ive had so far 4 weeks after I raised my complaint is a standard letter saying that they are investigating the matter. I rang the Financial Ombudsman today who said that they would write to HSBC for me Is the Financial Ombdusman the best way of tackling this issue as the charges are about £1200 or is it best to file a Court Claim instead Please can anyone assist with this Thanks