Lt Commander (A )
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Hello Folks, I am in the process of of claiming my Bank Charges back from First Direct. They replied to my letter on the 26 /03/07 saying they would investigate my complaint and I would have a reply within 10 working days, as of today ( 10/04/07 ) I have heard nothing. Do I now send the letter giving them 7 days notice of Court action, advice , please. Many thanks.
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