Hi John I have been watching your thread with interest and well done! I now have my list of charges from IF but have got myself in a right twist on what I need to do next. I think I understand that I now use the next letter, add up my charges etc. Did you add interest? Do I need to send a sheet detailing my charges? Did you use templates from this site? Sorry for all these questions, it is just I dont know what I am doing!!!! :? Thanks

Hi Sorry to jump on the band wagon here!! I read your post and rang IF direct on the normal number (like you say) and they said they would post out the details, no charge! She did say it may take up to 40 days but it will normaly arrive withing 14, so I will watch this space. Not sure if they are sending me statements or a list of charges but we will see. Good Luck with yours :o

Hello I know this has probably come up before I have tried to search but it came back with so many possibilities. I have two questions: 1) I would like to claim back bank charges but I dont have a cheque book when requesting statements. Will they exept other forms of payment or should I ask a friend to write a cheque on my belhalf? 2) Mortgage - Can you claim back early redemption fees. I had to sell the house and I had to pay back a wopping early redemption fee. Thanks for any advice.