if we click on the 'contact us' it just goes straight to 'FAQ's', we just keep going round in circles

Hi my son bought some tickets and paid for signed for delivery from Ticketmaster, the concert is tomorrow night no tickets have arrived and we can't get through on the phone and actually talk to a person and can't find an email address anywhere. He has called the venue and they won't accept his invoice if he prints it off... Any idea of what he can do?

We paid the £745.94 direct to the council when we said we would and also sent a letter to Chandlers letting them know and also that I didn't agree with their charges because no 'notice of seizure' was left with us. I have received a letter from them today stating that we still owe them £240.50 as the Bailiff levied on our car and that he left a 'notice of seizure' and if we have lost or mislaid it that's not their responsibility. I have of course sent another letter today!!

No sign before we did the school run and work, and nothing left on the mat either

Thanks I'll get on to that tomorrow. Your a star PT

I have no idea, we got no paperwork stating anything, it was just what the guy said 'I'll take the cars'.....

Response received by email today from Chandlers n total fees of £240.50 have been added to this account. A fee of £24.50 was added to this account due to a Bailiff attending your property on the due to Mr x attending your property on the 26th of August 2010 at 08:34 am. A fee of £18.00 was added to your account due to Mr xx attending your property on the 1st of September 2010 at 01:22 am. Mr x attended your property on the 21st of September 2010 with the intention to remove goods which resulted in a fee of £120.00 accruing on the account. A Bailiff also levied on goods on this date to secure the debt which resulted in a fee of £48.00 being added to your account. Trans No Batch Type Date Debit Credit Description 2591718 JK1908 D1 19/08/2010 745.94 0.00 Original Debt 2591719 JK1908 F1 19/08/2010 24.50 0.00 Original Fee 2622643 F0709d F3 07/09/2010 18.00 0.00 2nd Levy Fee 2640088 F2209l F1 21/09/2010 48.00 0.00 Levy Fee 2640089 F2209l F4 21/09/2010 150.00 0.00 Attendance Fee Not sure any of it makes sense really especially the call made to the house at 1.22am, WTF!!!

Does the Bailiff have to issue a letter of Distress detailing the items levied? And should we have received this before he can come and take any items including the cars. We have moved one of them by the way.

not yet, but if this stress keeps up he will be soon!!!

My husband has been out of work for most of the last year, and last summer the council tax was being paid as he was on job seekers allowance. We both got jobs, his for a couple of months on and off and mine only part time - 20 hours a week, but because of the number of hours I work he will not get job seekers allowance now, we filled in the forms for the council twice but they didn't respond and took us to court for the current year which is the £2000 bill. I get work and child tax credit but with the small amount that I earn we are only just managing to keep our heads above water as it is. I know that we should have spoken to people earlier but we always hoped that my husbands next interview would turn into a job and we could claw our way out of this mess. We can apparently pay this years CT in instalments but they want the smaller one paid in full now. My husband has diabetes and suffers dreadfully from stress at the best of times but nobody is disabled.

Thank you so much ploddertom, I am on that letter now. I'll let you know how we get on.

of the £986.44 - £745.94 is the council tax

Sorry neither car have any finance on them and are really not worth much at all probably only a couple of hundred each.

Today he left a 'Notice of Bailiffs Attendance' letter stating the amount due (£986.44 and £2199.29 both including their fees), neither of these states what has been levied on, he just said he was going to take the cars in the morning if we didn't pay tonight. He wrote on the letter that he will re-attend from 6am tomorrow.

Yes. I have offered to pay part of the bill and the rest of the smaller one next week but they are not interested, they are just going to come in the morning and take the cars.

Long story short, we have had a visit from Chandlers this evening regarding Council Tax payment and they have left us with a letter, saying they will be back at 6am tomorrow morning to take our cars. My question is regarding the fees that have been included on the paperwork they gave us: Notice of Intention Fee: 42.50 Levy Fee: 48.00 Attendance Fee: 150.00 I don't know what these are and whether they are all valid. Looking online I have read something about a first visit fee of £24.50 but nothing about the other two. We haven't signed a Walking Possession and haven't let them in. We need our cars to be able to work and earn money but he inists on taking them. WOuld it be illegal for us to move them tonight? Any information would be greatly appreciated Thanks

A notice of seizure of goods with the 2nd breakdown in my original message. I didn't know where they had taken the car though. I have collected my car this morning, without paying anything so they did take it illegally as the car doesn't belong to me.

nothing else was given to me he just turned up 2 weeks later and took the car

What you say may be right but the £345 was the 1st visit not when he came back to seize the vehicle!!

Hi, I got a 'green' letter from Drakes, for an unpaid parking fine, on 9/8/07 to which I offered to pay half then and half in September, the bailiff would not accept this and informed me that they work on a traffic light system and my next letter would be an 'orange' one then a 'red' one. I heard nothing more until on Tuesday morning at 8.15am he appeared at my door and told me that if I couldn't pay then he was going to take my car away. I pointed out that I did not own the car but Welcome Finance did, he even spoke to them, but he insisted that he was allowed to take it which he did, I believed that this is illegal and must have been correct as I can go and collect the car today at my own expense. The costs seem to be different on both letters that he gave me. On the green letter the initial fine is £95.00, Admin fees of £48.10 and Attendance costs of £211.50 making a total of £354.60. When he came on Tuesday the fine was still £95.00 (good), the Bailiffs attendance costs were £127.72, Attendance to remove/ removal costs £210.00 and VAT on Bailiffs costs £59.10 which adds up to £491.82. Although they have given me the car back they now tell me on the phone that the bill is £589.00 but that they will accept £434.00. Can anyone tell me where I stand and what action I should take next.