Can somebody confirm that I can claim against FD twice. Received settlement of 1st claim, during the claim process, got hit for another couple of hundred quid. I presume I can go through the process again?

Cheers

Folks, Have received letter from DG solicitors offering full settlement. Couple of questions. Do I sign the letter accepting the full settlement as an ex gratia payement ie, is there a hidden agenda How do/would I stop the court procedings since they are offering full payment? Any advice welcome

If I have a loan with FD, I take it if they close my account, I just set up a direct debit from my new account to pay off loan. They can't force me to repay loan can they? surely as the signed contract is to pay over designated time that is binding. plus I suppose they would wnat me to keep repaying so they get their interest?? Any comments would be welcome

Update: Court claim issued, within 2 days received letter from their solicitors offering me 50% of the amount claimed as settlement. Makes me laugh, they say in the letter that they think their charges are fair, yet they are offering me half back. If they were fair you wouldn't offer any back. So a letter will be sent to the solicitors, saying thanks but, no thanks. Is there anything in paticular I should write in the letter??

Hello, Just to let you know my experiences with First Direct. Called and asked for statement, 2 weeks later no show Called again emphasising Data Protection Act, recieved statements within a week Sent 1st letter, standard response from Customer Services with specific name to cotinue correspondence Send 2nd letter to individual, came with same standard letter, + a bit about Ombudsman Made on-line Claim tonight for approx 3k in total Will keep you informed Cheers