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Hi, I'm wondering if anyone can help me. On 5 February, my brother and I were both stranded for a night in France when our Easyjet flight from Grenoble to London Luton was cancelled. I have written to Easyjet via the feedback form on their website (there is no mailing address published on their site) on two separate occasions since. I asked them to send me a contact name and address where I can send the receipts for the expenses we incurred staying an extra night in France. Claiming these expenses is in accordance with the terms and conditions detailed in Easyjet's Carrier Regulations and in line with EU passenger rights. Despite receiving automated responses acknowledging my email each time I wrote to them, and despite them promising to get back to me within 20 working days, I have heard nothing back. I am at my wits' end. Can you help? Many thanks in advance, Richard. -- PS Further information: - The EU passenger rights document is here: http://europa.eu.int/comm/transport/air/rights/doc/2005_01_19_apr_poster_en.pdf - Easyjet's own rules on delays & cancellations in its "carrier's regulations" is here: http://www.easyjet.com/en/book/regulations.html#delays - Easyjet's (hard to find) feedback form is here: http://easyjet.custhelp.com/cgi-bin/easyjet.cfg/php/enduser/cfc.php?form=CS&p_sid=hDNsJy_h