Hi there did you have any luck reclaiming your charges from preferred mortgages as I was going to do the same.

Hi has anyone out there had any success in reclaiming redemption fees from preferred mortages - please help me out!!!!!!!!!!!

I came across some papers to do with my redemption with preferred and it is on headed paper from Capstone Mortgage Services, PO box 1075, High Wycombe, HP11 2WX. I have been looking through the forums for preferred mortgages to see if I can find a template but have had no joy! Does anyone have a draft letter they have used to request redemption fee be refunded. Thanks!!

Hi there sorry I cant help you on this one but I would be very grateful if you could give me Preferred Mortgages full postal address. I redemeed a mortgage with them last year and was charged 3413.83 early repayment charges and was going to claim these back. The address I had for them last year is the old one as they have moved premises since then. Thanks!!!

Can anyone please help me I received a letter offering me a further 400 to settle my claim in full from MBNA when I started to reclaim my credit card charges. Rachel Claridge sent out a letter on 25th June and to date I have still not received any further monies. When I try to contact her by telephone noone seems to know who she is - strange!! Does anyone know a phone number for Gareth Tunicliffe or Colin Pugh. Also grateful if anyone has experienced the same problem. Thanks!!

Hi there thank you so much for replying to me - have you had any luck finding the address. I have still not got the hang of using this yet!!

Hi there could you give me an email address for Rachel Claridge as she had sent me a letter offering me a further 400 in full settlement of my account but I havent heard from her since and that was nearly 6 weeks ago. Each time i ring noone seems to know who she is or can put me in contact with her. Grateful if you have any means of contact. thanks!!!!!!!

Hello I have just redeemed my mortgage with Preferred Mortgages early. They have charged me redemption fees of 3,392.17 and redemption admin fees of 210.00. Grateful if anyone has had a success on reclaiming similar fees like these back.

Hi there, I am just new on here. I have a credit card with MBNA through Alliance & Leicester and would like to know if anyone else has tried to get their charges refunded and if so any luck?????