Hi Guys, well Peugeot have agreed to find me a like for like replacement by 31st mar. Hoorah! They say if they are unable to source this then they will give me a refund equivalent to the trade price. Now obviously if they only give me the trade price for the car I woudn't be able to buy another car of an equivalent standard as I would be paying the retail price. Essentially if I bought the equivalent to my car from an independant garage (not a Peugeot dealer) I would pay around £11.5 k but they are offering me a trade price of £9.5k. Anyone know where I stand on this? I feel I should be able to claim the retail price for a new car otherwise I'm losing out as I wouldnt be able to get a car of equivalent age and standard as mine for £9.5k. I'm willing to push the issue and get some legal representation if I have a case for this. Rosie, your advice would be much appreciated please.

Hi All Thanks for your contributions, very interesting what you're saying Oz. I had a letter from Peugeot Dealer yesterday saying they would look for like for like but can't guarantee there wouldnt be similar probelms (doesnt say much for their opinions of 206ccs does it!) They also said they were having trouble finding one (yeah ok). Anyway they've offerd me £11,500 but only if I part ex and they're still asking for £6.5k balance for a new 207cc (206cc is now defunct). I've said no I want like for like or £11.5 cash. I'd probably consider the trade in if they came down to around a £2k difference and given what you've said Ox, I will certainly not be tempted with anything less! I've given them 7 days to choose an option or I will engage legal rep, so again given what Oz is saying this is an option that if they force me down I'll go for it. I'm fed up with being treated like I'm stupid by salesmen because I'm a woman and yes I am blonde!! By the way they did offer a couple of weeks ago to send it back to Peugeot and I said no, I've given them enough attempts to fix it (TS agree)! This week the creaking is back from the roof latch so I have a car one year old exactly that creaks, leaks and lets the wind rush in my ears!! NOT HAPPY! Thanks guys, will keep you posted!

Yes, I think I'm with Rosie on this one. TS have advised me that I am entitled to a like for like replacement which the garage are trying to source. Apparantly if they cannot do that then I can reject the car and claim a 'full or partial refund' as I have given them ample opportunity to fix the problems. I'm not expecting a full refund but I will be expecting enough to purcahse a like for like replacement. i.e. I have asked for the retaill price for my car not the 'trade-in' price. I'll let you know how I get on when i hear more.

Thanks Oz, I will keep going! Have had holding reply from them so far. Am intending to speak with Trading Standards again next week to see how long i should reasonable allow them to 'investigate the problem'.

Thanks. I've sent a letter asking to them to source me a like for like replacement or asked them for the retail price of a like for like model. I'll let you know how I get on!

Thanks for the responses so far, I have just spoken to the Hants Trading Standards Dept who have advised me to send their template letter for faulty goods and breach of contract due to unsatisfactory quality under the sale of goods act 1979; which I will prepare and send today/tommorrow. In the meantime I bought the car by trading in a 2 year old version of exactly the same car and I paid the balance in cash, so any further advice related to that will be much appreciated. As for a like for like replacement, I understand that but if they dont have one and I have to go for full and partial refund, how do I assess what is a reasonable reduction for a car 11 months old, with 8300 miles on the clock? It cost between £15-£16k, (need to dig out the paperwork and check exact figure) and they are offering £9.5k which is the book price and I dont think thats reasonable, plus the salesman freely admitted he would sell it on at about £12k. I know thats how the motor trade works but after all this hassle dont think they should be looking to make a further profit out of my custom a year on (a very stressful year!) I'm now thinking I should forget trade-in with them completely and go for a cash settlement. I am so glad I have found some help on this, thanks guys!

Can anyone help me with this issue please? I bought a brand new peugeot 206cc on 1st Mar 2006, it was my 2nd 206cc so straight away I noticed that the roof wasn't fitting properly and the wind noise when driving was really bad. Anyway since then the car has been in the dealer about 15 times and its still not right, the roof now even leaks when you put it through a carwash and its only done 8000 miles. I've been waiting for peugeot to give me the figures for a deal on their new model, the 207cc, which they have done today. However they've only offered me 60% ish of the price I bought the car for last year as a trade in, thats over a 3rd deprecaition in less than a year and although they are offering a £1000 dicount on the new 207cc that means i'd have to pay out a whopping £6500 for a replacement vehicle. I feel sick, I cant believe that i have no come back at all, but they're saying that is a really good offer...HELP!!??