Thanks Taff I was thinking it was a no-goer. Never mind...

Hi there 3 weeks ago I sent off a letter to the RBS reclaiming £878.28 in bank charges. Today I received a letter advising me that they will be refunding me the full amount. Happy days I hear you say. Unfortunately not! 20 months ago I entered a Trust Deed and have not used the RBS bank account since then. I currently bank elsewhere. My RBS account has remained open and currently is showing a £3500 overdraft. Todays letter says they will be crediting my RBS bank account, thus bringing my overdraft down. Lovely. Not! Has anyone experienced a similar conclusion and found a way to force the bank to pay these charges by cheque. Any help appreciated.

Hi again I have received my 6 years worth of statements today. One query. I had a royalties gold account which charged £10 every month, just for having the account. It shows up on my statements as INT which is interest. Do I include these in my claim? Cheers

Thanks for that. Is it better sending a letter to start the ball rolling, or to phone the bank direct? Any help appreciated.

Hi folks This is my 1st post and would like some advice before I make my bank charges claim against RBOS. 1. I have been away from RBOS for 18 months but held a royalties gold account with them for 15 years. Can I still make a claim for bank charges and how far back can i claim? 2. I am currently half way through a trust deed and left owing RBOS a large bank loan and overdraft (Which have been taking over by the trust deed). Will they tell me to stop being so silly because I owe them so much? Any advice would be appreciated Cheers bertiep