More information to the new News that we posted on 31 Jan. 2007 about our case of 13 years against RBS. In our efforts to resolve the case, not only direct to RBS, we have been to many Official UK systems, including Ombudsman ("beyond our remit" - "do'nt trouble us"), PM's Office, Chancellor of Exchequer (no reply), Treasury, Trade and Industry (seven different replies all passing the ball from one to another with no action); Even the law has let us down - a rogue Solicitor mishandled the case and allowed it to run out of laegal time without registering action. The Solicitor has been struck off from Legal practice bty the LawSociety to whom we claimed against but they refuse to compensate us. WE appealed to our MP, Michael Howard as RBS is the Conservative Party Banker but to no avail. We also appealed to David Cameron. Nobody wants to get involved. Ongoinginly we write to the RBS CEO, Sir Fred Goodwin and ovver the years we have had little reponse except one letter saying they admit the problems - but do nothing about it. On one occasion, in 2005, RBS wrote and said that any further correspondence from us would be "returned unopened". We then contactred our MP who wrote to RBS to get them to reply to us - which they did via the MP! - but agian, doing nothing. Desperately, in 2003 when my wife's friend, a mother figure abroad, was dying and my wife would have wanted to be there for her, we appealed to Sir Fred/RBS to settle the case, he did not respond. I am English and my wife is Finnish. RBS has a case to answer for - they even admit in writing their errors - but they do nothing about it. We will not drop the case until we get there.

Had own business 1980/93; accounts and loans with RBS. RBS banking malpractices from 1992 incl: errors in processing cheques/overpayments and duplication of Standing Orders. Overcharging on accounts. Dishonouring loan agreements. Had Business Insurance to cover loans and finances with RBS; policies held by RBS as security and no copy ever given to self. Policies in place for 12 years. Finances disturbances created by RBS made it impossible for me to continue to trade and sold business in 1993. RBS took all proceedes and: a. RBS dishonoured Insurance policies and even refused to acknowledge their existance until 2002. b. took my wife's 50% share of our former house and without her affidavit or signed consent. (RBS admit no such affidavit or agreement). Have never received from RBS audit to accoujt for the disposal of our funds. RBS do admit in writing to us their errors, even their CEO admits, but still after 13 years they refuse to compensate despite our vigourous efforts direct to RBS and through many official UK systems. Exposed to extremely cruel bullying over the years from many in RBS when trying to sort this out. WE keep fighting. WE have to because RBS have ruined our finances, took our home, mis-sold and failed to honour insurance policcies and we have been exposed to himan distress and suffering for over 13 years by and because of RBS.