Thanks both for the response - v helpful - nice to get things sorted so I can enjoy my time in Oz!

Hi, I am overseas at the moment and have to contact Rockwell Debt Collection and RBS Collections Agency (not Royal Bank of Scotland) extremely urgently, they will be baying for my blood by now! I have googled them to death and tried yellow pages to no avail - does anyone who has dealt with these agencies have contact numbers they could pass on to me? Sorry for random request. Also, am going to go ahead with this claiming back the money I have been charged by banks and credit cards over the last 6 years. Will help me to pay off the debts I now have as a result. I presume I can do this even though my debts are now all with collections agencies? Cheers and bye for now. Helen