Would I be able to accept the goodwill gesture but advise them I will be suing for an additional £750 thru the small claims court?

Am I allowed to ask here if its possible to accept the £1900 goodwill gesture I have been offered and advise them that I will be sueing for the additional £750 thru the small claims court in Scotland?

Have posted as shaun v woolwich in scotland. Seems to have been grouped with other people with problems with woolwich but my main problem was what to do in scotland. Not to worry. Dare say I will work it out for myself if no response. Wouldnt know how to post a link I'm afraid.. a bit blonde sometimes!! Have spent most of today reading this thread and hope I have the info I need from this. Thanks and good luck to everyone...especially newbies like me trying to find their way!!

hi all New to this. Have already posted this in existing thread and was told to start my own thread. Hope I have posted in the correct place this time. I am dealing with my husband's claim against the Woolwich(now Barclays). I sent orig letter claiming £2850 inc interest. Have received a letter back from them offering £1900 as a "goodwill gesture". As I live in Scotland I cannot go thru the small claims court for this amount. From reading other threads it would seem to me I have 2 options 1.. fos. Has anyone had any success with them? Is a claim less likely to succeed with them and will it take longer than a court claim? 2.. The account was opened while my husband lived in England and he still has relatives there whose adress he could use. I work in England so am there quite regularly. If we chose to go thru small claims how often would we need to go to court, and would I be able to represent him? All of the above seemed relevant in the thread I was on, but someone posted to tell me to start my own thread so I hope someone else who reads this here will be able to offer me some advice. Thanks.

consider myself told off and will start a new thread. Like I said new to this and sorry if I posted in the wrong place. Didnt realise there were rules on where I could post! Other people seem to have discussed their own cases in this thread too, but no one seems to have told them to post elsewhere, so I thought it was ok. Was my first post but as now scared to post in the wrong place again may be my last!! lol

was it something I said stevo??

Hi all New to this site and am a bit baffled by all the info and terminoligy! I wrote to Woolwich claiming a total of £2794 inc interest. They responed offering me £1900 as a "goodwill gesture". I know thats a lot of money, but I still feel they owe me the total, so I want to take it further.I live in Scotland and from the above posts it seems my best bet is to go to the fos. So, I write a letter refusing their offer and giving them 7 days to respond, but do I say I will take them to court, or do I say I will report them to the fos? Also, this account is actually in my husbands name, I'm just dealing with the bank charge refund for him. He lived in England when the account was opened. I work in England(at Heathrow) so am down there regularly. Should I consider going thru the English courts? Would this possibly be resolved more quickly? How often do you actually have to go to court and could I go as my husbands representative? I work for an airline, so if he had to go I would be able to get him a staff ticket, so the cost wouldnt be too high (about £70) but time off work is hard for him. Also, would we need to give an English address? Sorry to ask so many questions, but like I said its all a bit confusing. Sometimes I am tempted just to accept original offer as an easy way out but I know I will be really annoyed at myself if I do that!! Also, can I accept what they have offered as part payment and contact fos re the remainder? Car just written off and desperately need the money for a new one!