Day 1 - Preliminary Letter sent recorded delivery. Will be back in 14 days or so ....

I sent my preliminary letter today too - 1st class, recorded delivery. The race is on .....

Thanks Michael - You're a star, and after I posted I noticed you'd previously posted a Natwest address on Missgiggle's thread - so I'll use that one. Ta x

Thanks Nattie - have attached a schedule of charges, turns out I'm reclaiming £386.79, as I found a sneaky little part refund they had made when I'd called a long time ago. I've found the Freepost Customer Services address on their website (NatWest Customer Relations FREEPOST NAT12685 BOREHAMWOOD WD6 1BR) But I was intending sending recorded delivery, can I send recorded to a Freepost? or is there an alternate address? Cheers!

This is the first of what might be 9 claims I'm submitting. Between my husband and myself we've been tarting around between cards (unsuccessfully given the charges we've copped). I have to start somewhere, and Natwest is the place I've chosen. I already had all the bank statements, so will be sending a Preliminary Letter recorded delivery on Monday 26/2/2007. Let's see what happens from here.

Hey Missgiggles, I'm also sending my Preliminary letter to Natwest tomorrow to get back £421 in charges. Wanna compare how we go? I will start my own thread too and post updates as they happen. Good luck! (not that it really sounds like luck has much to do with the process) Cheers x