i hate pc world every time im at their cust service counter there is a swarm of upset customers swearing never to purchase from them again. any way i bought a laptop for uni and it broke down i went to the store without reciept and they managed to print a copy. but they said i had to send to tech guys for repair? they have a service centre in store? i called they booked a courier to collect i waited in on the day, nothing, phoned them and the 'techguy' was so tech he said he couldnt tell me why no pick up but would rebook. to cut a story short after theyd had 3 weeks i went back in the store told them i need the laptop for uni they had messed me about enough and quoted the above 'fit for purpose' and 'significant inconvenience' after security was called and i was told managers were to busy to see me i eventualy got a full refund. two weeks later tech guys phoned to appologise for the delay my parts had been on back order but were there now and my laptop would be back to me in 2 days RESULT. so for once pc worlds incompetance worked for me.lol

Hi im new to this site but have been compelled to read the posts regarding GE & Asset Link, i had a car on finance through GE i Paid over 50% of the value of the car cash £4500 and took the rest on the finance package. i made payments of £150 per month for about 11mnths and then was made redundant. since then i have made no payment to GE. However, after approx 12mnth of no contact i recieved a letter from Asset Link demanding the balance of the loan plus the interest that would have been acrued over the 3 yr period? (im not sure this was in the agreement) or repo of the car, i called them imeadiateley to explain i am now a full time mature student and cannot pay what they want, i also have other PRIORITY debts to local council etc they said the car would be taken they would send me the forms. When the forms arrived they were voluntary surrender forms? so i called them as their assosiate said COMPULSARY repo. Their agent was extremeley dodgy he said that he was going to put on my records that i was holding the car to ransome i refused to pay them and he would adv GE to sue me, none of which i said and when i tried to adv him of my position he said "im not prepared to give you any more airtime on this" and hung up?? 4 days later another voluntary surrender form (not the compulsary repo order i was adv on the phone) oh and by the way he guaranteed me if i surrender the car i would get £7000 at auction and i know that i would be lucky to get £3500 for it privateley. Any way i called the CCCS and they said it sounds like either an unsecured loan or as i have more thatn a 50% share in the car it has become 'protected' and a court order is needed to take the car. they told me to send a request for a copy of the credit agreement to confirm my position, this was the 11th of nov 06 i still have had no reply regarding my agreement and keep getting calls on my partners mobile from Asset link threatening her and myself that bailiffs will call etc. now thats off my chest any ideas on where to start tackling this? idont have access to my credit file and i dont have a copy of my credit agreement and Asset Link are so unreasonable and corrupt i cant speak to them as they wont listen to FACTS and just try to manipulate and lie their way to a payment from me.