Ok think I'm ready for my prelim.... what do you think? Anything need changed before posting? Cheers Winky

Hi all, Nearly ready to send of my first letter asking for charges back, still doing lots of reading yet, just need to double check the interest rate if anyone can help me, the link below shows the interest rates for their account, we are with the royalities current account, which going by their website is Debtor Interest Rates: Royalties + £5,000 - 1.26 - 16.25 £1,000 - £4,999 - 1.38 - 17.85 Below £1,000 - 1.41 - 18.25 18.25% EAR typical Rates from 17.85% EAR to 18.25% EAR Our overdraft was mostly always between £500 - £700 our agreed overdraft limit was £600, (it was the charges that kept putting us over it), can we ask or say we are going to ask for contractual interest rate, we are using Mindzai's spreadsheet so would I put in the 18.25 in the monthly interest part of the notes page? the reason I ask is that it says EAR and the spreadsheet says APR, this is the only thing holding me back now I understand everything else, if someone could clear this part up for me I am on my way. Many thanks in advance! RBS: Current Accounts - Rates & charges Winky

Thanks HydraUK, Changed my mind...Just going over everything again letter won't be sent for a few days yet now, I want to make sure I have everything in my head straight and know exactly what I am doing and why I am claiming etc... don't won't to rush in and make a mistake. As said previously we are with the cccs on a DMP, if I were to make a claim for the contractual interest would they then be able to use that in defence and say that we would not have still had the money in the bank due to our financial difficultlies as our debts are way above what the bank has taken from us.(hope this has came across right) I wouldn't be able to defend the claim in court if my debts are high, its obvious that the money wouldn't have remained in the bank account and collect the interest. I have probably got this all wrong but just want to get my claim right, but at the same time they did a major damage to us over the past 18 years... the more I can get out of them the better, every £1000 of our debts would take about 6 months of our DMP. Also how do I find out the contractual rate the only rates I can find on the website is here: I was on a royalities account, now in the hands of the debt department and transfered to an interest paying account. RBS: Current Accounts - Rates & charges any help would be appreiated! Winky

ok.. spent all day yesterday doing the sums and have worked out my spreadsheet, so I now do the Preliminary approach for repayment letter and get it sent off to my branch, I am using the template on in the library. No going back now....

hI babybluex82x, I first of all sent mine to the branch and got no reply they didn't cash the cheque, sent another cheque and letter to the Royal Bank of Scotland Data Protection Team 36 St Andrews Square Edinburgh EH2 2YB Address and got them back within 10 days... Hope this helps, like you I am just starting to take them on too, its scary but their seems to be plenty of support about so lets fight back and try and put one over them for a change.... Winky

Hi folks... newbie here so be gentle. Received my statements and now going through them to make my claim, we have added up £1079 in charges, can someone advise what the best spreadsheet to use is, I would like to claim the interest also as very time they have charged me I have been put further and further into overdraft. Due to our lives completely changing around and our income dropping by more than half every month, we ran into difficulties, we had an agreed overdraft of £600 and the charges kept taking us over the agreed limit and then adding further charges to the account to the piont where we just couldn't keep up with it, the overdraft rose to £880.94 in June of 2004, so we borrowed £285 from a family member to bring it back down to £595.94 below the £600 overdraft, but they had another charge that had been lying waiting to be taken off, which put us back over the agreed limit, the account hasn't been used since 3rd September 2004, and now we are at Jan 2007, we are with a DMP with the cccs and the account now stands at £985.69 overdrawn, they stopped the charges in Feb 2006 after the ccs hounded them for a while, but interest just gets piled on each month, we pay in £7.42 they take between £11.91 and as high as £17.17 in interest every month from the account us, so we are fighting a losing battle. The amount of charges we can reclaim back would cover the overdraft and pay it off if we won, and would be a massive boost to us, and a lot less worry, but we would be deeply satisfied to get one back at them for the distress they have caused us over the past three years. Any help with the spreadsheet would be appreiated, in the advanced spreadsheet the one recomended by Vamps I understand it to an extent, but I am a bit a loss as to what to put in the further interest-interest rate cell, in the notes its says to suit yourself what to put in, but I don't want to push them to far, just to give them a nudge for some of the interest back. Thanks in advance! Winky