Slightly off piste - but related to UK Power Networks (and I don't seem to have permission to begin a new thread) In January this year, some overhead cables were brought down. These cables were maintained by UK Power. It transpired that the cable was incorrectly fitted to my property and that they were not adequately maintained. 7 months of to-ing and fro-ing, getting repair quotes for the damage to my property etc. UK power networks incorrectly advised me to get the contractor to submit his invoice directly to UK power (because if something went wrong subsequently, I'd have no redress). Anyway, after approving the works, I went ahead, however when the contractor arrived, he pointed out additional damage and offered to repair that (at some additional cost). I made a judgement to go ahead. I paid the contractor and submitted my invoice. Radio silence. Eventually I got a response - sorry but the cables were brought down by a lorry, so you need to claim of your home insurance. This was after agreeing to pay for repairs. Of course, I have no way now of tracing the lorry. If the cables had been maintained and properly fitted in the first place, the cable would not have been hanging low. I don't see why I should have to pay (or face an increase in my household premium). I feel they have acted negligently and unfairly. Views please?