Hi thanks for the reply forgot about this post. 400 to 600. Nope every thing coming in from the UK. They still have my funds how long they allowed to do this without telling me? I know they can freeze your account and don't have to tell you why but how long? Been about 52 days now!

Hi there after some advice and how all this works and where I stand. Basically on the 26th Dec 2018 Pockit froze my account which quite abit of cash in it .. When I contacted them on the phone the fella said its stansatd procedure when your account has payments going in and you are putting money in etc so i thought fair enough they wanted 2 forms of ID (photo/and address) and that he couldn't give any further details due it being a different department. Couple hours later I got an email from the different department saying... This email is part of a standard review we are conducting on your account... What i used my account for and how I added funds.... And why I had received multiple payments from diffrent accounts (4/5). So i went on to explain that I used my card for purchases and savings and went on to tell them i add my funds via PayPal... The random account payments were from computer repairs/advice. I got a reply the next day saying (28th). Could you please provide us with the pictures evidence of the source of funds? The evidence of the source of funds could be payslips, bank statements or any other paper-based evidence highlighting where the funds loaded into your Pockit account comes from. This is a normal part of our compliance with regulatory obligations, and we're grateful for your patience during the review! So went on to send them everything requested. . Have not heard anything back since then... Tried ringing a few times but just got the same response. Now what I was wondering how long can this review take? Is they anything I can do to make the process any quicker? Also I've read reviews about them not actually getting there money back due to them thinking that they have been money laundering... What would that process entail like do they just keep the money or do i get it back but they close the account? Do they get the law (whomever that concerns)? Can I fight there decision? Thanks reading and TIA for any reply, Trev

Thanks

So should we just hold on the tiny SSP payment and wait for Income Support to contact us? And they will deduct/ask for any overpayment caused by the small SSP somewhere in the future? Trev

Hi my partner has a welfare meeting about her sickness tomorrow any advice prior to that? Can't leave it much longer than Friday I guess. Trev

Anyone got any advice?

Hi me and my partner have a bit of a problem and not sure what to do I'll go into a bit of the back story so bare with me. I stopped working in November 2015 due to issues with my right hand and was diagnosed with Parkinson's March 2016, I put a claim in for PIP May 2016... Meanwhile my partner was the sole earner from November 2015 and we were getting WTC to top up her wages. My partner went of sick from work with depression the 4th July 2016 and started getting SSP 11th July 2016 we then made a claim for HB/CTB and still getting WTC, then I got my PIP claim (£55.10 Standard rate Daily care) in September backdated from May which in turn entitled my partner to Carers Allowance as she cares for me got that backdated to August. Fast forward to the 22nd of January the last day of 28 wks of SSP ( Or so we thought) we cancelled the WTC from the 22nd due to the SSP ending… My partners employer supplied a SSP1 stating the date 22nd and we started an Income Support claim 23rd January we were started on a rate of around £30 a week the calculation included the SSP, she then supplied a letter off her employer stating that the last payment of SSP she received is her last and no more SSP is due, the IS was then backdated from the 28th January recalculated without the SSP on so that added an extra £88.45 a week on top of the £30ish a week we were already receiving. Here comes the issue we checked the bank and my partner has had a token payment from work of around £35 which were guessing is SSP (not got her wage slip yet) but upon checking her old wage slip with the 1st SSP payment on it seems instead of my partner getting 4 weeks SSP they gave her a days holiday (she never requested it) then the rest SSP which could be the result in the £35 payment a days SSP... The head office deal with payments (which is based in Birmingham) so I am guessing why her employer has gotten confused on the SSP end date. What do we do? As informing IS about the days SSP payment will cause an overpayment of around £350 to my reckoning and it will need recalculating once again with the small SSP payment then once again once her next pay date is due which we'd like to avoid due to fact it took awhile to get the correct IS issued to us had to chase up for letters, keep ringing up,jobcentre visits etc... Could we ask her employer to take back the £35 odd payment by maybes giving the holiday back they gave her/or something on them lines which would be the easiest option and not have to inform IS? Quite a mess up by her employer. Thanks Trev.

Thanks for the reply. Do I have to supply bank statements to prove my savings have gone down? Also they have over stated my savings I supplied (1 month) bank statements of £10229 they have put £10498 do they go through your statements and anything that you have excessively spent on they put it back on? Or have they made a mistake? It knocks an extra £1 off a week. They also have put my partner as still claiming SSP even tho we told them we are claiming from the 23/1/2017 because the SSP has ended on the 22/1/2017... We supplied a SSP1 from my partner's work place but they have lost it/overlooked it... I have sent it again via the jobcentre but if they are not playing ball what can i provide to state the SSP has ended? Trev

Hi all just got a few questions about deprivation of capital and spending your savings so I don't get into bother further down the line. I have recently made a claim for Income Support and have 10.2k savings which equates to £17 taken off every week (£1 every £250 over £6k). What's reasonable to spend your savings on? Would the DWP find it ok if I top up the deducted £17 per week from my savings? How often should I inform the DWP of when my savings decrease? Every 1k or less/more? Thanks Trev.