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  1. Hello All, I received a PCN from HX Car Park Management in the mail a few weeks ago. The contravention was that the pay and display ticket was face down. The "charge" was £100, discounted to £60 if paid quickly. Needless to say, I appealed, pointing out that: I would not identify the driver. There was no suggestion that the daily parking fee was not paid. Their photographs show a ticket displayed on the dashboard. The tickets issued at this car park are a different colour each day making it obvious that a valid ticket had been purchased. These is an attendant on duty to take payment, making parking without paying the fee extremely unlikely The tickets issued do not make any reference to the terms and conditions, merely point out that "parking at own risk" No loss has been suffered by the owners of the car park HX should have enquired with the attendant as to the validity of the ticket in my vehicle. No notice was attached to the vehicle, nothing to indicate anything was amiss until the PCN arrived in the post. That this behaviour strikes me as a predatory and underhand tactic That this was a "Fluttering Ticket" caused by the wind at the time or soon after the driver left the vehicle, A reference to case C8GF30W7 Link Parking v Mr H, 14/11/2016 Port Talbot, where the court rules it was the responsibility of the parking company to provide self adhesive tickets. That the signage is confusing, instructing motorists to "park in marked bays". This car park is on rough ground and not a single marked bay is present. This makes any "contract" void. That their obtaining keeper details from the DVLA was most likely unlawful. It will come as no surprise that the appeal was rejected, since HX act as judge, jury and executioner in such cases. So I have also appealed further to the IPC, pointing out the same. HX's response is the same old BS … that the driver breached the terms and conditions and I am liable for the PCN. I now have a few days remaining to add any further information to the IPC appeal before the adjudication. Any suggestions as to anything else I might add? Am I wasting my time fighting this? Have I gone too far and should I just pay these blood suckers to go away ? -- skeet23
  2. MBNA sold debts that belonged to both me and my husband. Idem bought mine, Moorcroft bought my husbands. I emailed Idem regarding reduced payments that I would make, and eventually they responded agreeing to my reduced amount. However, Moorcroft ignore emails (sent day after day) and they will not reply despite my husband requesting that they not call, but put in writing instead. They call anyway, and to whomever called, I asked them not to call, but to respond to my husband's emails - however, the chap then called my husband's mobile immediately! I got a statement from Idem, and in exactly the same marked envelope (same return address, same statement format) my husband had one from Moorcroft. Does anyone know if this is the same company??? It's really cheesing me off that Moorcroft ignore all the emails. Also, they're sneaky so-and-so's: they are based hundreds of miles away from us, and yet they call the landline using a local number that they must buy to use, to look like they're someone local calling us - idiots! It doesn't take long for me to recognise the number and ignore it. But, they're making me so mad!!! I think I'm wasting my time re-sending the same emails but at least it proves the point that they're ignoring us, dispite contacting them on a daily basis!
  3. Having received a parking invoice for parking on private land from UK Parking Management LTD, I failed to respond or appeal. As I am unlucky enough to be subject to another private parking charge , I had confused the two and thought I had appealed but it seems I did not..... ..I have now had a letter from Debt Recovery Plus asking for £160. I called them upon receipt and asked for copies of the original invoice and some other information (such as the address of the parking company - so I could write to them directly). All of my requests were (quite rudely) refused and I have now received a letter from them saying as it's at the debt recovery stage they are unable to consider any appeals. Where do I stand? (please)
  4. My dad bought a used Peugeot 3008 from a main dealer. It had low mileage. He paid just under £7000 for it. The car came with a 3 month warranty. My dad has done around 600 miles in the car since he bought it. The warranty had expired only 2 weeks earlier. He took a friend to hospital which was a 200 mile round trip. On the way there the car suddenly lost all power and went into limp mode. AA came and said something was wrong with the injectors and he couldn't fix it. AA had to tow my dads car home. My Dad took the car back to the dealer. They said some of the injectors had burned out and they replaced all 4 of them. My dad was without his car for a week and when he collected it they charged him £360. Is this right ?? I know the warranty had only just expired, but having spent £7000 why should he be expected to then have to fork out £360 for a major fault. I don't think I'm being unreasonable, I would understand if the warranty had expired by several months. I'm trying to find out if my Dad has any grounds to recover the £360 from the dealer. Any advice greatly appreciated.
  5. I got a NTK through the post today. Attached is the NTK and sat view of the layout. The entrance ANPR camera is before any car park signs, It does not say whether the driver was parked in the actual car park or on the forecourt. Street view shows the signs, I am unable to get a picture of the sign without a drive into London to get there. https://goo.gl/maps/yh1ehnDVUsR2 For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 27/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 08/10/2018 3 Date received 10/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes 5 Is there any photographic evidence of the event? Number plate only 6 Have you appealed? {y/n?] post up your appeal]No 7 Who is the parking company? Euro Car Parks 8. Where exactly [carpark name and town] Sainsbury's - Golders Green jpg2pdf (3).pdf
  6. I wonder if anyone could advise me on behalf of my son. His car recently had a problem and he called the RAC out to deal with it. The car, which is automatic, was towed to a garage. The car was hooked up and driven at 50 miles an hour or more, this resulted in his gear box being damaged. His car was repaired for the original problem when it broke down but the garage commented on the problem with the gear box. Renault recommended that a car being towed should not be over 15 miles per hour. This has been taken up with the RAC who have taken 3 weeks to get back to him to say after speaking with the RAC man concerned that they would not be able to help with the cost of repair to his car and other costs. They still had the tracking of the speed and have said it was only going at 30 miles per hour. My son has asked for a copy of the tracking information but the RAC spokesperson who is dealing with his complaint have said they cannot or will not supply him with a copy of the tracking. The garage where the car was repaired have said the tracking information would prove it was the speed that has caused the gear box failure. The car is old and that is what the RAC are saying, it is because of the age of the car. If that is their reckoning why do they not just supply the proof. Is there anything he can do to get the RAC to supply him with the tracking information? Any help greatly appreciated. His car is in the garage by the way and will cost over a £1000 to repair, as my son is self employed and uses his car for his business he has had to get a loan to buy another car.
  7. Hi, new to the forum, thanks in advance. The PCN came though the post, ANPR capture, no ticket. Date of infringement 08/12/2018. NTK was issued on 12/12/2019 for £60. I've been working away, so effectively ignored it. I received a Keeper Liability Notice on 16/01/2019 but I was still away and have just returned and opened it (28/01/2019). Schedule 4 Protections of freedoms Act is mentioned. I have made no contact with them. The parking company is HX Carpark Management Ltd The car park address is Vulcans Lane Car Park, Vulcans Lane, Workington, Cumbria CA14 2BP They operate under the Independent Appeals Service. The charge is for failing to purchase a ticket within 10 minutes of arriving at the car park. I was working at the theatre near by and went to get change from the theatre shop. It took longer than 10 minutes. I'm trying to find the payment ticket. I think my employer has it. I'm chasing him now. Any advice on the best course of action would be appreciated. Today 28/01/19 is the deadline for the £100 payment, according to their rules. Thanks.
  8. hi everyone, I have a problem with a dealership where i purchased a car. I am currently at deadlock with a well known UK car dealership. Background. I saw a car advertised on their website, I took it for a test drive and returned at a later date so my partner could take it for a test drive. When she was out on the drive I saw a different car, one that i always wanted and this was not advertised on their website. My partner returned and she told me she did not like the drive of the car she took out i decided i would take the car that I was looking at when she was out on the test drive for a drive. This was of some inconvenience to the salesman, he tried everything to get me to buy the newer car that I originally went down for. The original car was newer, had a full service history, one owner from new and road tax was £30 per year. The new car and the car I purchased turned out to be a 8 year old vehicle which came sold as seen but turned out had 6 months warranty when he realised I was not going to purchase the original car i went down for. We went inside to discuss the new car I had seen and the one I wanted to purchase. The salesman sat in front of his computer, told me and my partner it had one owner from new, they bought it from them and traded it back in, it had full service history and tax was £180 per year. The car was £12k and I paid for it on my debit/bank card. I later returned to collect the car with a friend who took me to the dealership, the salesman told us in a conversation that they dont normally sell a car of this age but it is of perfect condition, which it is, has one owner so they decided to sell it. He let me do the tax on his computer and it turned out to be £250 per year. I took the car home a few days later the V5 document was delivered which stated 3 owners and I was the 4th, I then looked at the service record and it does not have full service history. I telephoned the sales man who was adamant it had full service history, he got the photocopy of the service book that they copy for every sale. He looked at the service and apologises and admits it does not have full service history. He also stated that he couldn't understand why he said it had one owner and asked what i would like. I left it in their court. I reported to him at the same time several faults with the car even though he advised me it went through a 168 point inspection. I heard nothing back for a while and i couldn't get an answer on the telephone as everyone was always in either meetings or with a customer. I decided to reject the car within the 30 days as i was allowed, they would not accept the rejection as I had not give them opportunity to rectify the faults, I advised it was not the faults that I was rejecting it was the amount of previous owners and partial service history. It has been 3 months since I purchased the vehicle I do like the vehicle however i would not have paid the amount i did or I may not have purchased it knowing the true history of the car. I did try to compromise and ask for a wheel package as a good will gesture to have the matter dealt with and they declined. They have now had a solicitor write to me saying the company had no liability, I took the letter down to the garage and spoke to the sale manager for the first time. I could see he believed me somewhat but i guess he had an obligation to his staff member to carry on denying that i was mis-sold. They are stating myself, my partner and my friend have been confused with the first car we took out for a test drive, i know it was not this car he was talking about as he said the car i bought was £180 a year tax whereas the first car was £30. I want to pursue the matter further! Do you think I am wasting my time as I dont have any advertisements to back up m claim other than our personal accounts of the sale. Either was a lesson learnt but you wouldn't think this of a dealership which boasts about customer service and that. Thanks for any replies.
  9. First time poster here desperate for some advice after google has proved fruitless. This is a long ongoing story so please forgive the length and thank you in advance if you manage to read everything. I bought my first car 28/06/2018 from a car dealership in Hounslow, ATM Motor Trade. I found the car on Auto Trader, the dealer had good reviews and it was a good deal for the car that I wanted. The drive from my house was around 90 minutes each way but I was confident I was going to love the car. The saleswoman seemed knowledgable and friendly and I bought the car that day. I paid by bank transfer (stupid looking back) and drove the car home. Already on the drive home there were some minor problems with the car not wanting to change into third gear which I put down to my inexperience in driving it and figured I would learn to do it properly. I was also trying to be eternally optimistic and hoping the car was fine despite my instincts now starting to say otherwise. I got into the car the next day and the check engine light was on. This concerned me enough to get the bus to work but I also called the dealer to explain that the engine light was on. They said it was just an issue with the emissions on the vehicle, there’s nothing to worry about and it’s safe to drive. I asked for this to be put in writing for me - already losing my trust and sensing the worst - but that was declined. Having lost all faith in the dealer, I decided to take the car to a trusted mechanic for an assessment. He plugged in the diagnostics computer and also did a thorough check of the vehicle. The number of faults that came up on the computer was higher than 20 and that’s without the physical issues that were found: holes in air pipes, badly worn brake discs, a puncture, even the battery wasn’t attached properly. I took photographs of all of the evidence on the diagnostics computer and areas of the car where the faults could be seen and then the mechanic and I decided it would be best to wipe the faults from the cars internal computer to see if they would recur. I emailed the dealer that day with the evidence I had and told them I would be returning the car for a full refund under the Consumer Rights Act. Initially they tried to offer a repair or a replacement instead but as you can imagine I had no faith in them at this point. Eventually they agreed I would return the car to them. I did so on 08/07/2018. I had driven the car a total of three times - two of those being home from the dealer and back again. The saleswoman was the same person who sold me the car and after much resisting sent me a text message to say that I had returned the car and could expect a refund in 14 days. After the 14 days were up I received an email claiming that there were no faults with the car, they claimed they had driven it everyday with no issue and it was “functioning” and therefore they would not be offering me a refund. They also would not return the car to me but only offered a replacement vehicle. I declined this offer and stated once again I wanted my money back. I have not heard from the company themselves since this date. I ended up escalating the issue to MCOL. The dealer did not respond to the service of the claim, a judgment was made against them and then I finally sent a county court enforcement officer to collect on my behalf. In the meantime the company (a limited company) changed their trading as name therefore rendering my paperwork and claim invalid as the company “no longer existed”. I did not know when I made the initial claim that they were a LTD company trading under a different name. Initially the name was ATM Motor Trade which they changed to Quality Motor Trade Centre (the irony!). I made a request to the court to change the company name on my paperwork and reserve the papers. I have since discovered they have now opened up a whole new business and are trading under this name instead! I am now at a loss for what to do. They currently owe me £2500 which I borrowed in a loan from my bank. I can not afford another car as I’m repaying the initial loan and I’ve been forced to revert to public transport (which is horrendous in my area). It seems they will do anything in their power to avoid paying and are obviously skilled at avoiding the courts. Any help would be much appreciated. I once again apologise for the length of this and thank you for reading.
  10. Just into the New Year I obtained a second car for the wife. It was a 2004 mitsubishi carisma DID. Although it had 141K on the clock it was in immaculate condition and had a FSH. It was cheaper for me to change my single-car policy to duel-car than she take out insurance separately, so that's what I did. A week ago Thursday someone decided to steal it. I rang the police, who asked if there was any cctv. I told them where they could find it, and left it at that. I rang back a couple of days later to find out if there was any progress, only to be told that they weren't actually going to go around to these cctv owners without my first asking the owners to scroll through and see if they could spot the baddie's registration or face. Fair enough, but why not tell me this as the time of the initial call rather than 48 hours later? Since then I've discovered from one of the cctv owners that it was taken away on a white ford low-loader, the other owners are shop/pub people who said they would give information if the police go around but not deal with me directly. In short, I can't see me getting back the car. So to the insurance. How does this work? I've informed them of the theft but said I wanted to see how things played out in terms of getting back the car before I put in a claim. But I'm not sure it is even worth claiming for. I valued the car at £700, but the insurance people might not think it is worth it. Do they have to pay out what you valued the car at? Also, I'm liable for the first £400, so even if they did pay out on my valuation, I would only be getting back £300 - okay if that's all you can get back, but how much would I lose in no claims? Additionally, since I'm paying monthly, if they do pay out will I be obliged to finish paying off all the payments? If so, it definitely wouldn't be worth claiming if i can instead simply revert to paying only for one car instead (currently i'm paying £84 a month for two cars, it was £38 a month for just the one), but then again, would I be allowed to change payments if i don't claim, and could I also stop the payments on the breakdown coverage? Thanks in advance.
  11. Hi, I bought a car which is currently taxed in the disable category. I only have the MOT and the green slip of the new buyer. How can I tax it?
  12. Hi, I've just bought a car from a private seller. Very happy with the car but when I went to tax it before picking it up I noticed that it is classed as disabled for tax purposes. It is currently SORN. I have the new keepers supplement but the seller retained the rest of the V5. I have the MOT certificate. Can I change the tax class at the post office and pay for tax at the same time?
  13. I'm livid - today we have received a £100!!!!! 'charge' for parking 'longer than the maximum period permitted' (which is 60mins) on the 9th Feb 2019. We went to see an evening performance at Theatre Deli and parked in the carpark directly outside the theatre, which is on a small retail park (it used to be a carpet shop). A theatre performance is obviously going to last more than an hour, and as there were no pay machines we presumed it was free to park (especially on an evening). The notice is dated 21.2.19, the envelope does not have a post mark. The PCN is from VCS Ltd who are members of IPC. Happy to provide more info if needed. Please help me sort this as quickly and easily as possible.
  14. Sorry its long just want to include all the details. On the 17th March I bought a 1.6 16v petrol Citroen Xsara Picasso 77k on clock from Trade Cars of Cleckheaton http://www.tradecarscleckheaton.co.uk/ for £1200 paying £700 cash and £500 on a debit card. On viewing the car when I first started it the car gave off quite a bit of smoke for about the first 30 seconds which cleared, the garage staff said, "it will be just condensation as its been standing for while". I test drove it and it drove ok apart from a front anti-roll bar needing replacing which I agreed to do so I bought it for £90 off the price. I didn't notice it giving smoke on first starting for first couple of days then when I did I monitored it for a few days and it was smoking quite heavily for about the first 30 seconds which then clears, and there was oil on the drive. I have monitored the oil level and it hasn't gone down. The oil leak was Power steering fluid coming from the steering rack. From Googleing the symptoms of the smoking I diagnosed it to be the valve stem oil seals, which when I got round to taking it to my mates garage he agreed and confirmed, he estimated about £650 to do the oil seals on that engine model, we didn't even discuss the steering fluid leak. He suggested trying some Oil Leak Stop fluid stating "it tends to either work or it doesn't with no inbetween" the can said it can take 200 miles to have its full effect. It was Thursday 30th March when I got round to contacting the garage after giving the fluid a chance (it didn't work). They insisted I contact Warranty wise and try and claim on the warranty, I told them they would not pay out but they still insisted so I submitted a repair request that was declined by Warranty Wise, the garage said they would now take it up with them and should get it through. This toing and froing took until Monday 3rd April when Warranty Wise offered me a goodwill gesture of £150 as they say the repair is not covered on the warranty I have been given by Trade Cars. At this point I emailed Trade Cars last night at 10pm stating I want to return the car in the morning for a refund due to it being of unsatisfactory quality and quoted the Consumer Rights Act 2015. I received an almost instant reply at the top in block capitals it said WITHOUT PREDUDICE, then : Dear Mr Leonard Thank you for your email. I will forward this to our legal advisor who will be in contact with you shortly. In the mean time we can not accept the return of your vehicle and suggest you await this response first of all. I telephoned them today asking when I can bring it back and the woman I have been speaking to said "we can't just take it back there's a process we have to go through our legal advisor should contact you shortly. One thing I am a little concerned about now is that when buying the car I was signing all sorts of stuff and counting money with a woman when a man came in and gave her a sheet which she asked me to sign and gave me a copy which I did not paying it much attention at the time it was a pre-delivery inspection sheet. Now the sh**s hitting the proverbial fan I have looked at it and most of the car is marked x for unsatisfactory, so much so it wouldn't get far at all if these items all had problems. I am beginning to get really annoyed about it and am thinking of taking it down there tomorrow and blocking the entrance to their lot with it until I get some satisfaction. Any advice appreciated thanks
  15. Hello, Me again! I received a charge notice for parking on their clients property for a CHARGE NOTICE from Highview Parking, Bradfield Road Car Park, Sheffield S6 2BW Date: 18.12.18 Time: 19:47 Time left: 22:27 Duration: 2hrs 40 mins I had been for a meal at the Italian restaurant for my managers retirement hence the late time of arrival. The car park was empty and so presumed it would have exceeded the time period with it being unsociable hours. Having spoken with friends and family, I decided to ignore the first letter but have received a second one today to state the charge is now £85 instead of the reduced amount of £50. and if not recieved within 14 days an initial debt recovery charge of £40 will be incurred???? Can I please have advice on what to do next as I don't know how best to go about these sort of things- I do think it is disgusting and the owners should not be allowed to charge these ridiculous amounts. I am concerned that I will get taken to court etc??? Please help?? Many thanks in advance
  16. morning all travelling back from holiday and have had a bit of a bump, stopped and swapped details of course but not sure how its likely to go. came off M60 on slip road and theres two lanes to go around onto M67, i was in left hand side of the two (video shows markings on road) went to go around the lane (stayed in lane) and unfortunately someones come from the 3rd lane and tried to go straight on - straight into side of the car not sure how insurance is likely to view it to be honest (especially as its wife insurance as named driver) the only other detail is that although its dented his wing its has actually done very little to our car, most a scratch and a tiny dent so really not sure if its worth claiming http://tinyurl.com/y7geetg7
  17. Purchased a car in May on finance, car was £5k so not a small amount (7.2k after all finance is paid over 3 years - sub prime) I arranged the finance and was given a list of approved garages I could pick a car from. Went to see the car, signed the paperwork and it was delivered to me on the 21st May. I found out after buying the car it had a reconditioned gearbox and made the finance company aware of it - I was not happy. Anyway, a week ago I noticed the coolant looked weird, it had gearbox oil in it. I have taken it to two local trusted garages and neither will touch it. The last garage have had me down there today to discuss the car, it has serious issues. It has wrong parts fitted to it, parts have been blanked off, it has an intercooler fitted that it should not do and they are not even sure if the gearbox is the right one. They will not quote to fix it, they think it might have had a front end hit and been bodged up. It is basically a shed. (they have provided most of this in writing which I have forwarded on to the finance company who have yet to get back to me) I have had the car I think a couple of days over 6 months however I have only done 2,000 miles in it since purchase. Surely the problems prove the faults were there at the time of purchase. I can't be expected to pay 7k for a car that has lasted 2000 miles and 6 months, can I? What do I do!?
  18. Hi all, I'd appreciate some help/advice regarding the above please. On 29th September, I parked in a Euro Car Parks location. I paid by phone, and have the receipt/proof of purchase from 14:31 to 17:31 on that date (£3.20; £3 for parking plus the 20p service charge for using the phone service). According to their CCTV, I entered the car park at 14:13. I remember spending quite some time driving round waiting for a space, found one but re-parked (I couldn't get out; it was clearly left as everybody else had that issue!) so it took some time for somebody to leave. I now understand the grace period was 10 mins from car park entry to payment. Come departure time, I was back at my car at 17:00/17:05. However, the car park has me exiting (via CCTV) much later; I don't have the original notice to hand but I think it was just before 18:00. This is correct, because the car park was just a massive queue due to surrounding roads being blocked and nobody could leave. I didn't really think anything of it/never contemplated an issue until I had a notice from Euro Car Parks in October (received by me on 16th October) stating that "the P&D/permit purchased did not cover the date and time of parking." I wrote to them (not recorded delivery) with proof of my purchase, offered to pay £1 to cover the difference/what the parking would have been, explained I was hunting for a space/queuing etc, didn't think much of it. No response. I then had a letter from Debt Recovery Plus dated 6th December (paying your parking charge, how to settle, what happens if I don't pay, a supreme court decision so do not ignore this), and I sent a copy of what I sent to Euro Car Parks. No reply. I had a further letter from them dated 28th December (notice of intended court action). I ignored this letter. I had a further letter from them dated 14th January, with a final settlement offer. Again mentioned court and CCJs. I also ignored this letter. Today I received a letter from Zenith Collections. It shares it is sent without prejudice, they'll collect the debt and pursue to a legal conclusion if necessary, they urge me to act now etc. It is titled "notice of debt recovery assignment" and says the date of the notice is 29th January and all communication should be with them. I called them, mentioned the offer made, that others have not responded, etc. I also made the same offer to them. They will only accept the reduced settlement rate of £136 (from £160). They do not want copies of the parking ticket/payment made or correspondence to Euro Car Parks/DRP (who seem to be the same as Zenith). They said they will take me to court and they recommend I seek legal advice. With all of the above, is there any advice available here please as to what my next steps should be? Lesson learnt; send everything recorded delivery in future/be aware of parking cover if there's a big queue/you're still expected to pay even if queuing! Many thanks in advance. I just found this bit, so here are answers to questions 1 Date of the infringement - 29th September 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 5th October 2018 3 Date received - 16th October 2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes - specifically paragraph 9 (2)(b) 5 Is there any photographic evidence of the event? - Yes - two photos of car number plate only 6 Have you appealed? {y/n?] post up your appeal] - no appeal, offered to pay £1 to cover difference, sent parking ticket payment receipt which covered 14:31 - 17:31 Have you had a response? [Y/N?] post it up - No 7 Who is the parking company? - Euro Car Parks 8. Where exactly [carpark name and town] Cornhill Wolverhampton Euro Car Parks are a member of the British Parking Association (stated on letter). All other correspondence detailed above.
  19. I bought a Mercedes GL a couple of years ago from a garage who sold me a GOLD Car warranty. My Mercedes GL has a broken Front Diff and I have called in A1 approved to make a claim and they have REJECTED is sighting that it is 'general wear and tear'. The garage has confirmed to me that the part is deemed a a mechanical failure and premature in it's failing and NOT general wear and tear. I also contacted the car sales garage I purchased the vehicle from and they confirmed that the part if a mechanical failure. The garage have been in contact with A1 Approved to go over the breakage and the warranty company are not interested at all. TOTAL REJECTING the claim. I have asked to speak to the Manager/Boss and no return phone call has been given I paid alot of money for this car warranty which has totally failed me and been missold to me. If I cannot use it at this point, then what' the point. Anybody else out there had issues with A1 Approved Any advice out there???? It is going to cost me 1,500 pounds to fix. I really don't see why I should if it should be covered on a CAR warranty.
  20. Evening. First I apologise for literally signing up to the forum and asking advice. I am unsure of what to do next. I am from Northern Ireland (UK), I traveled to the south of England to purchase a car off a small used car dealer on the 26/1/19. He has roughly 14 cars for sale at the minute. It is a 2010 Volvo C30 automatic/powershift. Full history with only 1 previous owner and 50k miles, cost me just over £5k. On the face of it the car it is very well presented, good bodywork, service history etc. 3 month warranty assist 'gold cover'. The first issue was on the 27/01/19. I was back in Northern Ireland at this stage. The steering would lock itself and not unlock, which would not let you start the vehicle. I had to leave the car in a petrol station forecourt and get it recovered later. Warranty company said, take it to any VAT registered garage to get assessed. I got it taken to a local Volvo franchise. I thought then 'perfect time to get the automatic gearbox serviced' as I thought the gearbox was a little jerky and noisy. I left it with Volvo to get a quote for the steering lock fault and a gearbox service that I was happily paying for. Volvo have since told me it needs a new gearbox as there is movement in some shaft that will be likely to fail at anytime. The gearbox alone is £4900 and the steering lock is £500. Warranty have refused to fix either of the faults and the dealer is saying he is only willing to replace the steering lock and the gearbox is still working ok, so it is just general wear and tear. I have not yet got any of these faults fixed as I do not want to keep the car with the gearbox that could let me down at any minute and warranty are not willing to cover it. Is this a genuine reason for rejection?
  21. 1 Date of the infringements: 09/02/2019 2 Date on the NTK: 14/02/2019 3 Date received 16/02/2019 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Y 5 Is there any photographic evidence of the event? Kind of - photos of reg 6 Have you appealed? N 7 Who is the parking company? Euro Car Parks 8. Where exactly The Arcadian - Birmingham, Arcadian MCSP, 41 Bromsgrove Street, Birmingham, B5 6NU Does it say which appeals body they operate under: Yes, BPA Stayed at the StayCity Arcadian for an event for my girlfriends birthday. Paid the hotel for parking... and now got this through. First steps - phoning the hotel and asking for a copy of the invoice, as well as a "wtf" to them NTK-ECP-Arcadian redacted.pdf
  22. Saw my car with a clamp on it this morning and found out it was due for non payment of a PCN which I appealed against. Now i never received the council's response to my appeal and the only letter i recently received was on the Wednesday ( which i was told by the enforcement office, was hand delivered! which I think was posted via royal mail) The letter from the bailiffs stated i owe £200 as the for the PCN and court an legal fee due immediately. I was actually going to response to their letter today, but then saw the car clamped and i was charged £438 which had to be paid within 2 hours otherwise it would have been towed away at an additional charge. Had no choice but to pay and now am fuming over this ridicules fee which i cannot afford at the moment. Apparently once it goes to court, I don't get the court's decision and goes straight to a bailiff. Would appreciate advise on how i can take some of the charges back.
  23. My wife confessed to me today that she had been in prang last Thursday, and now our insurance company have emailed saying: “We’ve been told that your vehicle was involved in an incident on 13 December 2018. At the moment we have the following information about the incident: Location Description: xxxxx. Your Vehicle: xxxx. We have tried to call you to clarify these allegations but we have been unable to reach you. We need you to call us on xxxxx. It is important that we speak to you urgently. If we don’t hear from you within the next 5 days and the information provided to us by the third party suggests the involvement of your vehicle, we will accept responsibility for the incident and settle any third party claim.” She says they both stopped and checked their cars. His door was caved in but she had no damaged, and since he admitted it was his fault, she went on her way. Whilst she is sticking to her story, I have the tiniest nagging doubt, because we have been arguing a lot over our lack of money and I wonder if she’s defending from the huge cash impact of going from 20 years no claims bonus to zero. I therefore wonder if it was more 50-50, or indeed her fault completely, and she just drove off hoping he wouldn’t have time to take our registration number. Questions: If we contact the insurance company to say ‘yes, she was involved, but it was the other guy’s fault’, what happens next – do they just decide it’s his word against hers and leave it at that, or is there a massive instigation? Suppose there is cctv that goes in his favour, does that mean she will be fined by the courts if her story is wildly different? If the case goes in his favour, which is cheapest/best method of paying for his damage: taking out a loan or doing it through the insurance and losing your no claims (if indeed you are allowed to choose?)
  24. Please can you guys advise me what I can do. The Third party insurance making it very difficult and seem like they are looking for ways not to pay. If this is the case I will be liable for the costs, which would set me back in life. Background 1.I had a collision, and claimed for the damage to my car personal injury. (it was non-fault but the Third party claimed 50/50). The case went one. 2. Third Party gave me a cheque for half on non-prejudice basis. The day they sent this, My solicitor took the hire car back from me. 3. Cheques take some time to clear, However I saw a car I liked. I asked for a loan from my cousin, on the basis that I pay him back when the cheque clears. (he previously said no, as I had nothing to pay him back. A few months down the line my solicitor called me. They cant get a better offer than 50/50. Its his word against mine. I asked what will happen to the hire car fees. They said you will get half. The other half will be written off by the hire company. I agreed. I thought everything was done,. but 7 weeks later... Issues 1. Third party wants proof I brought a car (I give them insurance documents) 2. Third party checks my bank statements. They ask were is the transaction for the car. (The car was brought cash in hand, I gave them proof of the bank transactions of my cousin loaning me money, plus screen shots from his bank. And screen shot that he paid my insurance money. 3. Third party gets in touch again. Where is the cheque we gave you and why did you not borrow money earlier. (I sent a screen shot of the cheque in my bank and said no one wanted to give me a loan) but once the cheque was posted I had people willing to loan me money as I had means to pay them back. not heard anything back yet. Questions Why are they making it so hard? I just want this to over. My life has been put on hold. Because I am afraid of what may happen if they refuse to pay. I seen many posters around about the same situations, but never the final result. I just don't want to keep prolonging this. I have provided enough evidence to show the need for a hire car, plus they have my bank statements they know my financial situation. what more do you think they can ask?
  25. Hi, I entered the Damside Street Car Park in Lancaster on 09/09 2018 at 11:57:47 with a 5 years old daughter in distress. While my partner took care of her I had to go around to find a place where to change money because I didn't have enough loose change to pay for a parking ticket at the ticket machine. Therefore I bought a parking ticket valid for 1 hour at 12:10 (just over two minutes after the 10 minute grace period finished). I left the car park at 12:13:02. In total, I stayed there for less than 16 minutes but purchased a ticket allowing me to stay for 1 hour (plus the 10 minutes grace period). A few days later I received a Parking Charge for £125. I tried to appeal with the HX Car Management and with the Independent Appeal Service but with no success. A few days ago, I received a Letter Before Claim from Gladstones solicitors threatening with a legal action if I don't pay £160. I'm not sure what to do. Shall I pay or shall I go to the court? Do I have any chance in the court with no legal experience? Thank you for your help Miroslav
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