Showing results for tags 'library fine'.
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Hi all, first post here so hoping someone can help me. About a month a go I had my university internet connection cut for misuse, I rang them up and they reconnected my account but placed a £100 charge on my account, now this charge is for connecting my account again, but I don't see how it cost them £100 to do a very simple task. It's even called a connection charge, so really I just want to know how to go about this, how would I find out what it really cost them, and how would I go about contesting the charge. Many thanks, tom
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