i sent the letter of acceptance last friday how much longer do you think it will be?

hi guys how long does it usually take to receive the payment from the bank? how do they usually pay?

thanks xx

thanks every one does anybody know how long it usually takes for them to send the money?

hi everyone just to let you know halifax have settled in full for the ammount of £531.00:lol: they sent me the letter with the "good will offer to repay my last six months worth of charges which was actually the ammount i would be claiming back as the cahrges only came onto my account in the last six months.)on the sameday as they sent my statements they must be getting a bit sick and trying to fast track things??

anyway when i get the cheque il make a donation. I really would like to thank everyone for the help they have given me.

could a mod please move me to the "WON" section thanks

Leanne xx

yep double checked thanks just need to send the second letter off.

what did you say in your letter back to them? i am also going after RBoS and any help would be good

thanks xx

hi just a quick update i got my statements from BARCLAYS and have added the charges up .. it comes to £325. i will keep you posted to any further events.

Leanne x

yes

ok thanks anyway croc xx

hi Andy just out of intrest how are you getting on?

Anyone???

I got told that origionall but then they only charged me £5.

ok goood luck im on same kinda time scale as you so keep us posted

hiya just me again, sorry to be a pest i just wondered if anybody could help me with the following situation...

i have been charged over £200 in charges from halifax in the last 2 month which made me £200 over my overdraft,they phoned me about two weeks ago and said that i must make payments of £100 a month to settle my over draft as this relates to unfair charges should i tell them that i would like to dipute the account as they are actually un fair charges or do i have to pay??? i am actually in the process of claiming my charges back and just waiting for my statements now.

:-| ok thanks jonni, i wont hold my breath then

ok yeah thats fine sorry:|

thanks bookworm your so help full i really appreciate it. so when the 14 days are up i send a LBA?

Please note that i am reading all the threads and trying to get clued up but its just so much information. xx

hiya recived a letter today from barclays saying...

we refer to your letter of 29th september which was passed to this depatment for comment due to your request forcertain information, relating to bank charges... blah blah blah.

it goes on to say same thing about copy statements and these will be supplied in the next few WEEKS??? they have already had 8 days.anyway it also says "some statement information arising from the period prior to and possibly during 1999 to 1000 is manually stored in the form of microficheand does not fall within the data subject access provision of the DPA>

Your sincerly

Hand Signed

Peter townsend

IS THIS A STANDARD LETTER IT SAYS WEEKS DO I JUST HAVE TO WAIT FOR THEM?

hi just to let you know had a letter today from them stating that they are sorry i am unhappy with charges blah blah bla and somebody will look inti its now been 8 days since i sent the first letter so i should be receiving them soon???

hiya.

andy went to the bank they had a word with him the manager and the assistant manager came in and they said to him they did not know why i was taking this so seriously as its not serious, they refunded him the royalties premier fee and changed the telephone number on the account now what i need to know is where do we stand from here i definatly want something done about them putting my name on the collections department account as surely this is a breach of data protection??

Andy is gonna take the forms back in today that they would not take of me yesturday, they obviously think thats its serious if the manager and assistent manager had to sit in on the meeting there probably just trying to play it down??? what does everybody think?

thanks for the advice i will let you know what happens at the branch with andy. il post again 2 nyt.

yes i did sign something but that was beacuse the account to us was clar and we had no idea that the account was with the colectionss department we only yesturday that it has been with them for 121 days. even the bank mangager said that i should not have been put on the account as it was in the collections department, it was there neglegence by not having the correct telephone num,ber on the account it was £60 i could have paid that if they had phoned me.

my partner ids goin in to see the branch manager this afternoon as the manager has said he will sort something out what do ya think that means?

just my partners but it is a joint account

we could both run the account but we stated that in our savings account we would both have to sign to take money out

what a disaster went to the bank and had a meeting with the manager... lets just say i was in tears he would not take the data protection things off me and said that as this is a joint account he needs to speak to the both of us he said he can arrange something... whatver thats meant to mean he said that in 27 years of banking he has never heard anything like this.. i am wondering if i should get on of those no win no fee people to do all of this for me as to be honest its way too stress full.

what do you think he has got up his sleve???