Am i going to have to start from the beginning again as ive lost the information?

regards

Marky

Hi thanks for the reply.

I have the statements and added up all the charges and sent the letter asking for them.

I saved all the info in a word file including the date i sent the claim but i seem to have deleted this

On the letter template for threatening court action(whcih is the step im now at) it requires the exact date i sent the claim .

I dont know this will i have to start again from the beginning or can i re word that letter without placing the date.

Regards

Marky

Hi all thanks for all the great info.

I recently sent a letter to the HBOS asking for my Bank Charges from the last 6 years.

They replied saying they will take up to 4 weeks to do this and i can contact their complaints dept.

I was going to send the letter threatening court action when i noticed i had deleted the file i saved with the exact amount i had calculated and the exact date i sent the claim.

I notice the Two Step 4 require this information is there anyway i can re write those letters without using the dates as im not 100% sure when the actually were.

Regards

Marky