Can anyone send me a link to the spreadsheet ?

Statements finally arrived yesterday

Looks like charges are around £1100 so I need to get on with things now

Bank statements have finally arrived :D

I've had a quick count up and looks like about £1,000 worth of charges

Still no statements

I'm now on about day 50! I've issued a reminder letter, e-mail and also made 3 phone calls - they keep telling me that the statements are on their way but they never seem to get here!

Can anyone advise me on what to do next?

Hi Dynamicdebz,

I'm on roughly the same timescale as you are

SAR sent 26/01/07, cheque cashed 02/02/07, follow up letter 23/02/07, tel call 27/02/07 and still no statements Assuming the SAR was received 2 days after posting, then my 40 days were up last friday 09/03/07.

I've also e-mailed them today so hopefully something will arrive shortly. If not, then there is a letter somewhere on her that you can send.

Good luck

Still no statements so I'm going to give them a call this afternoon.

SAR sent 26/01/07

Cheque Cashed 02/02/07

so, if I start counting 40 days from 2 days after posting letter that gives 9th March so they're definately overdue.

Still no statements for me

Am in meetings all day tomorrow so will give them another ring on Monday

Tic Toc, Tic Toc - 1 week to go

I've had no acknowledgement of SAR whatsoever. The nice lady on the phone today said that depending on who deals with it depends on whether you get an acknowledgement or not - they don't always send them out now....

I phoned 08457 20 30 40 and spoke to a pleasant lady. After being kept on hold for about 20 minutes she eventually confirmed that they had received my SAR and cashed my cheque (yes, I know that!). Apparently statements were issued to me over a week ago but as I've clearly not receied them she had requested a further set be issued and that I should expect them within 7-10 days.

I reminded her that the 40 day deadline would be up on 7th March and she laughed and said that she'd make sure I had statements by then.

Sounds like they're dragging the statements out as long as possible but hopefully in the next week I should be in a position to get my highlighter pen out LOL!

Phone lines were engaged all afternoon. Will try again tomorrow

Thanks, I'll get in touch with them today.

MR2Phil - did you receive any sort of acknowledgement from them?

After spending weeks reading this wonderful forum and the FAQ's I've started the journey

SAR was sent to Halifax on 26th January by Recorded Delivery along with £10 cheque. Royal Mail website is still showing the letter as undelivered but my bank have confirmed that the cheque was cashed on 2nd February.

I've had no contact whatsoever from Halifax - should I be worried that they've not even acknowledged my SAR? Would it be worth me sending them an e-mail/letter to chase? Do Halifax tend to wait until the 40 days are up before sending statements?

Thanks for your help