well after a long battle and many letters Idem (idiot-demensied-evokive-morons) finaly agreed that i was in a agreement with Black Horse and stopped charging interest , they sent a final response and a C/Q for £50.00 for the danages they caused me with unnessary phone calls. well this was not my fainal response , i sent a further 2 letter asking for my mony back and recieved no reply. by now i had paid the debt off i recieved a letter telling me my account was now satisfied and my requests for repayment would not be met. I then sent a legal letter (before court action) and recieves a letter from a director saying they were going to re-open the case (10 days ago) so all is not lost. i will go to court for £35.00 it would be well worth it just for the sake of it. If i win and they do not pay am i right i cannot use Balliffs or high court agents to collet as the amount claining is only £259.00

2 hours later

post man brings me a C/Q for £272.00 from the itiots so it pay with IDEM(idiot-demensied-evokive-morons) to keep writting

cca request sent signed for and received on 16 dec but no reply as yet how long do i leave it ???

it was a secured loan going back some 20 years original owner Ceder holdings to be fare Black horse have been very good its just this Idem people

Several months ago

i received a letter from Idem saying black horse had sold my debt to them

at the same time i received a letter in the same envelope from Black horse confirming this,

Both letter stated that if i was on a scheme this would be honoured,

Black horse froze interest rates on my account in 2007 i was on a repayment only scheme,

i thought nothing untoward until

i received a letter from idem saying to ring them to set up a payment plan,

The amount owed differed from what i actually owed,

i rang them and they told me interest was being charged, i explained i was on an repayment only scheme.

They said they would write to Black horse,

i left it 3 weeks and contacted Black Horse they have not received any letter,

However they said they would pursue this and

made 2 telephone calls to them

i phoned Idem and they confirmed they had received the calls,

Now 2 months down the line and 5 letters latter to Idem ,

they have not replied or made any effort the honor the agreement with them or Black horse,

any ideas or help please both my wife and myself anr well into retirement age

and don't want the aggravation of these types

Hi can anyone give me the contact email address for a & l. just received a letter they are didnt honour a direct debit even though the money was in the account. Im not having them charge me £34.

 

thanks in advance.[/Alliance & LeicesterRichard Pym[email protected]

this is CEO .

 

Dear Mr XXX

Thank you for your Email addressed to Richard Pym, our Group Chief Executive, who has asked me to acknowledge this on his behalf as I am the person responsible for the issue you have raised. Please be assured he will receive and read copies of our correspondence.

We take every complaint that we receive very seriously and it will be passed to the relevant area to investigate the issue that you have raised and endeavour to reach a satisfactory conclusion.

I will now pass your details to the relevant area and they will respond to you as soon as possible.

Regards,

Chris Edeson

GCR Assistant

Group Customer Relations

+Carlton Park B1 GF

(0116 200 2858 (8801 2858)

Fax 0116 200 2227/4150 (8801 2227/4150)

Advive need i picked a a CCJ from barclay a little over 6 yrs ago whilst i was unemployed (its still been paid monthy) the original debt was around £350.00 the remainder £670 was made up of there charges Total £1020.00

DO I HAVE ANY CHANCE NOW OF RECOVERING THIS MONEY FROM THEM ??