This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Same letter, same day, same result!!! except they added £1000 more onto my amount claimed.

Happy bunny

x

I have put a court claim in with Alliance & Leicester, their solicitor wrote to say they intend to defend. So now waiting for my questionaire and their defence in writing. We will see where it goes from then.

I today have recievd a letter too stating they intend to defend in court, just waiting for court date!

Hi today I have received a letter from an Solicitor working on behalf of Alliance & Leicester stating that they intend to defend the claim. Just waiting for a court date now, if anyone has any evidence that will suppot my claim in court it would really be appreciated, very nervous now!!

Also been charged £37 for a £10.50 cheque not being paid rang them as the payment is waived under £10, very stroppy woman said it had gone over by 50p so it cost them £37 for someone to decide if it was going to be paid or not.

A big Thank you LADIES & Gentlemen, great advice given and I have also learnt tons in the process

x

I have all my statements from the last 6 years, but I have applied for the DPA it will be interesting to see!!

I received the same letter, standard print outs

Could Alliance & Leicester be added to list of banks on main list.

Thanks was gonna PM adetails on claim but was waiting for the papers as I took the claim in person, I need to wait for it to be processed, thenI will know the case number.

Any ideas if the 14 days to reply is from the date I handed the papers to the court or the date they recieve the summons.?

Update: Filed my claim at the local court Monday, just the waiting game now!!

Gonna apply to small claims tomorrow when the post has been, have been reading about applying during the weekend.

If anyone has any info that would help me in my case against Alliance & Leicester I would be very grateful.

Preparing to put my claim into court.

What Address for the Alliance & Leicester should I put, any ideas?

Am thinking the Customer Contact Centre, Bootle,

Also have charged me another £50 since I sent my first letter to them with the initial amount, should I add this on to the amount I am asking for.

How many letters!!!!

Recieved ANOTHER letter today from another person, from the same department.( this makes 4)

This is quite funny thinking half the work force is sending me letters, maybe if they spoke to each other they could save time and money.

The letter states again that they are 'well within their rights as these were correctly raised charges'

Roll on Monday, never know might have recieved another 4 letters by then

O I have been reading up, becoming a blinkin obsession!! Got a pack of notes, letter and info from a friendly guy on this forum who won against Nationwide, (really got it for my sister) but I might as well get reading up on that .......every little helps.

Thanks, where do I find this evidence/information???

It is gonna be mighty scary if it does go to court, like you said just hope i am prepared and dont turn into a dithering wreck..........hopeless at situations like that!!

Thanks, where do I find this evidence/information???

It is gonna be mighty scary if it does go to court, like you said just hope i am prepared and dont turn into a dithering wreck..........hopeless at situations like that!!

Update: Sent first letter, got reply 7 days later.

Sent second letter stating wasnt satified with their standard

print out I recieved and if nothing is done will see them in court.

Today have recieved not 1 but 2 letters

first one states, 'sorry to learn your account has been causing you some dissatisfaction but we make no secret of our charges. blar blar blar...... I hope we will now be able to draw this matter to a close

NO we bl**dy well cant close this matter,

Second letter says they will send a full response within 28 days.

Both letter have come from exactly the same department, same address but 2 people, do they not communicate. AAAARRRRRRRRGGGGGGGG!!!!!!

Gonna have to give them til Monday as stated in my second letter but have a good mind to process my claim with court today.

sent letters to

Alliance & Leicester

Customer Services Centre

Carlton Park

Narborough

Leicester

LE19 0AL

Only posted the second letter Monday,so got a wait but I am eager to crack on.

Sent my first letter, recieved reply exactly 7 days later, fob off really. They said would look into it and get back to me. Delay tactics!!!!

So have sent a letter before action giving them 14 days to refund charges or will see them in court, prepared to go all the way if needed.

Havent found anyone yet who has recieved refund or has logged claim with Alliance so quite worried.

Confused now,

sent them a letter stating wanted money back within 7 days. (already got statements from last 6 years).

They sent me reply, I was all ready to go for the court direction but got the impression from other threads that I was best sending them another letter stating not happy with the standards blar blar letter I recieved.

Damn just sent new letter giving them 14 days for full refund,

Advice please!!!!

Got to wait the 14 days now havent i? Or could I just go straight to the court.

Exactly the same has happened with me, gonna send them anothr letter stating still not happy. The letter I recieved states that they are looking into it, surely this is just a delay tactic.

Exactly the same has happened with me, gonna send them anothr letter stating still not happy. The letter I recieved states that they are looking into it, surely this is just a delay tactic.

My apologies, i thought it was had shareholders.