AdriPL
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Hello.
Please help me regarding the debt I got from CRS for canceling DD.
I apologize in advance for my English because it is not good
I registered for the xercise4less gym in January 2017 and during the visit I was interested in not having a contract and being able to resign at any moment because I come from Poland and at that time I worked in Great Britain.
I was told that there will be no problem and I have to pay 19.90 per month where there was 9.90 on the chop, but I agreed because it suited me.
In October 2017 I returned to Poland and canceled direct debit in my bank without informing them because I was convinced that I did not have to.
I have now received a letter from CRS about debt for over 200 pounds.
Can I somehow resolve this matter to avoid this penalty?
Here is the e-mail I received
19 March 2018
CRS REF No:
LIVERPOOL CRS HELPLINE: 01444 449 165
ACCOUNT BALANCE: £ 201.47
IMPORTANT - PLEASE CALL US TODAY ON 01444 449165
Re: CRS Ref No:
Xercise 4 Less Ref. No:
We regret that despite our attempts to reach an amicable resolution to your account, you remain in arrears to
Xercise 4 Less.
We must therefore give notice that failing to reply to this letter within the next 10 days will result in your account
balance being passed to Zinc Group Ltd, one of the UK's leading providers of debt recovery solutions.
WE WOULD STILL LIKE TO RESOLVE THIS MATTER
We're still happy to listen to your reasons for not paying and will do whatever we can to reach an acceptable
resolution for both parties. All that is required is for you to call us on 01444 449 165 by no later than 29th March
18 so we can discuss your account further.
Yours sincerely
For Credit Resolution Services
Nuria Manson
Collections Department
Thank you for every help.
Please help! CRS / Xercise4less
in Gyms and Health Clubs
Posted
Thank you for the quick reply.
so I have nothing to pay for them?
It is possible that in the future it will come back to Great Britain and I would not want to have problems in the bank or anywhere else.
After all, will I still be charging the costs of the gym for not giving notice. So how would I still use it?