Thank you. I’m usually the very timid and cautious one but it is because of reading the threads that I am arguing against him to pay the charge.

I will get my husband to read them as well.

We have now received a letter from DRP.

What do we do now?

My husband wants to pay it as the charge keeps rising and he thinks we will have to pay it in the end.

Although I too am worried about it I’m also very angry as we bought a parking ticket and left within the hour!

Thanhk you. I panicked because of only having 14 days before the charge is rising to £90.

Will do.

Thanks for your help? It's quite nerve racking waiting and worrying.

For PNC's received through the post [ANPR camera capture]

please answer the following questions.

1 Date of the infringement. - 07/11/2017

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]. - 15/11/2017

3 Date received - 17/11/2017

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] - No

5 Is there any photographic evidence of the event? - Entering and Exiting car park

6 Have you appealed? {y/n?] post up you appeal]. - Yes

Have you had a response? [Y/N?] post it up

7 Who is the parking company? - Smart Parking Ltd

8. Where exactly [carpark name and town] - Havens Bank Retail Park, Exeter

For either option, does it say which appeals body they operate under. - IAS

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

Copy of our appeal:

I am very confused by this parking fine.

I paid £1 for 1 hour and even showed my ticket atThe Range and received the refund.

I was not over 1 hour as your photos prove so I do not understand why I have received this fine.

I also displayed my parking ticket in full display on the dashboard of our car but you haven't shown a photo of that.

I hope you will reconsider and withdraw this fine.

They say 'parking charges'.

We have received a parking charge from SMART PARKING for £90 or £54 if paid within 14 days.

The letter shows a photo of our car entering the car park on 07/11/2017 at 14:51:55 and a photo of our car exiting at 15:47:05.

We are very confused and angry as we had purchased a parking ticket for £1 for 1 hour and had even used it against our purchase at The Range.

We received the letter yesterday, 17th November and of course no longer have the parking ticket we purchased or the receipt from The Range showing our £1 refund of said parking ticket.

How can we fight this charge if we no longer have any proof?

The parking ticket was displayed on our dashboard in the front windscreen but they haven't shown a photo of that!

It grieves us to pay a fine ( or 'parking charge' as they call it ) when we have done nothing wrong, yet don't want to end up having to pay more in the end.

We only have 14 days as from 15/11/2017 when the letter was written before the charge goes up to £90!

Please can someone advise us?

Haven Bank Retail Park Exeter - parking charge

We have received a parking charge from SMART PARKING for £90 or £54 if paid within 14 days.

The letter shows a photo of our car entering the car park on 07/11/2017 at 14:51:55 and exiting site at 15:47:05.

We are very confused and angry as we had purchased a parking ticket for £1 for one hour and had even used it against our purchase at The Range.

We received the letter yesterday 17th November and of course no longer have the parking ticket we purchased or the receipt from The Range showing our refund of said parking ticket.

How can we fight this charge if we no longer have any proof.

The parking ticket was displayed in the front window of our car but they haven't shown a photo of that!

It grieves me to pay a charge when we have done nothing wrong yet don't want to end up having to pay more in the end.

We only have 14 days from 15/11/2017 when the letter was written to pay the charge before it goes up to £90!

Please can someone help?