Perfect, thank you so much!!

I'll send this off today and keep you update with the response!

In the mean time is there anything I can do to stop them

Continuously ringing my house phone? I haven't spoken to them on the phone but I'm receiving 4 calls a day from there number

Thank you.

Hi Slick,

So I still have my email from when I cancelled on the 18/05/16. Scrolling back through my bank the direct debit used to come out on the 1st of each Month.

I paid my last one on the 01/05/16 but didn't pay from the 01/06/16

I think there issue is that I cancelled after 9 months of the 12 month contract even though I set out the reasons why due to relocation out of my control and a different Bannatynes gym not being remotely close.

Thank you!!!!

Hi,

Thanks for your help.

I first notified them in May of 2016 that I would be terminating my contract. I paid in total 8 of the 12 months and my last direct debit would have been in the May also.

I won't make any contact with either in the mean time, thank you!

Thanks so much for your reply!

I'm really worried that they may be able to put a black mark or issue a CCJ against me - am I correct in that I don't owe them anything?

If they contact again do I just completely ignore?

Hi,

I have a similar issue myself regarding Bannatynes Gym and ARC Europe.

I signed up for a 12 month contract to the gym in October 2015, after paying for 9 months I was relocated through work 310 miles away and my new nearest gym would be over an hours drive each way.

I emailed Bannatynes to give notice that I would be cancelling my 12 month contract because I had been relocated and my financial situation had changed meaning that I could no longer access/afford to go to the gym.

I received an email back in September 2016 of last year offering a 20% discount but that I still had to pay them £160. I emailed back to say that due to my change in circumstances I would not be paying.

Fast forward to October this year, and I have moved house so wouldn't have received anything that was put in writing but I didn't hear from the gym again and have just started to receive calls from ARC Europe saying that I owe them money!

How do I go about solving this? And do I actually owe them anything!?

Please help!!!!!!