dollymops01
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Posts posted by dollymops01
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Ah I see. Thank you.
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Thank you do 100 uk - but if I ignore them won't they just take me to court? How can I prove I don't owe this money? Do I even have to prove it?
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Ah I see, well thank you very kindly
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Hi Scott - thanks for the welcome. And also for sorting out my post - did I do it wrong? Lol
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Hello. Newbies 1st post.
July 2014 I went abroad for a year and a tenant was in my house for that period.
I was up until then using Cooperative Energy for both gas & electricity.
I was paying £130 every month.
I gave final readings on changeover day.
A year later, tenant moved out and I moved back in.
Again I contacted Cooperative Energy to transfer it back to my name.
I was amazed - and double checked - when they said it will be £72 per month for both.
Wow I thought prices have dropped!
3 months later and 3 payments of £72 made I receive a letter saying I have arrears of £462!
Naturally I called them to advise there must be an error
- to be told no, it was outstanding from when I lived here before!
I asked how? And said this isn't possible.
And where was the bill?
They said they sent it - 9 months after I went abroad!
I told them I genuinely had not received any bill and that I fail to see how this can be right.
The (un)friendly woman just snapped "well its correct and you'll have to pay it as it can't be written off".
I then requested a copy of the bill.
It never arrived.
Just another threatening letter.
I called again.
I asked how come it took them 9 months to send a bill and why send it somewhere that I wasn't living?
Also, when I made contact on my return to the UK why wasn't I informed of this alledged outstanding amount then?
I again requested a copy if the bill which never arrived.
I did however, Ewelme a letter from Search UK Limited saying they now own this debt.
Not sure how to proceed so advice /action recommendations would be gratefully received.
Thank you.
Apologies it was 2015 I went abroad not 2014!
Search UK Ltd - advice would be appreciated
in Utilities - Gas, Electricity, Water
Posted
Thanks Stu007 I've checked - no mention of utilities debt on either credit report.