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Craigw1979

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Posts posted by Craigw1979

  1. let's start at the beginning.

     

    CMS took over the case in February 2016 ,

    I cooperated with them fully and paid the amount I was told .

     

    I informed them that as from April 2016 I was being made redundant I sent proof as requested.

    Since then I have had nothing but trouble.

     

    For a few months I didn't work and relied on my wife's income .

    Now as I didn't send them this in writing as to how I was supporting myself (I was unaware I needed to).

    the case defaulted back to my previous income therefore accruing arrears.

     

    Between April and October I spoke 5 different case workers who all assured me they had updated my records and everything would be sorted out.

    All to no avail .

     

    Finally after asking to complain and speak to a manager I got a case worker to stay on my case .

    I started working again in September and informed them of this .

     

    I spoke to them again in December as they hadn't received my payslips so I resent them.

    Then to my surprise in February payslip they have taken 40% of my wages .

     

    After speaking to them again I was told she had been to busy to adjust my payments they had applied a deduction of earnings.

    She informed me there is nothing she can do about this and they will continue to take 40%.

     

    what can I do I'm at my wits end.

    They say iam in 10k worth of arrears from 2004 as my ex wife says I didn't pay for 4 years

    lucky enough I always paid via bank I have sent sar form off to hopefully prove this.

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