Craigw1979
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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CMS totally messed up .
in CSA Issues
Posted
let's start at the beginning.
CMS took over the case in February 2016 ,
I cooperated with them fully and paid the amount I was told .
I informed them that as from April 2016 I was being made redundant I sent proof as requested.
Since then I have had nothing but trouble.
For a few months I didn't work and relied on my wife's income .
Now as I didn't send them this in writing as to how I was supporting myself (I was unaware I needed to).
the case defaulted back to my previous income therefore accruing arrears.
Between April and October I spoke 5 different case workers who all assured me they had updated my records and everything would be sorted out.
All to no avail .
Finally after asking to complain and speak to a manager I got a case worker to stay on my case .
I started working again in September and informed them of this .
I spoke to them again in December as they hadn't received my payslips so I resent them.
Then to my surprise in February payslip they have taken 40% of my wages .
After speaking to them again I was told she had been to busy to adjust my payments they had applied a deduction of earnings.
She informed me there is nothing she can do about this and they will continue to take 40%.
what can I do I'm at my wits end.
They say iam in 10k worth of arrears from 2004 as my ex wife says I didn't pay for 4 years
lucky enough I always paid via bank I have sent sar form off to hopefully prove this.