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DOUGIESMUM
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welcome PPI Claim through FSCS
in Welcome Finance
Posted · Edited by DOUGIESMUM
I've just read the thread about welcome finance having no money left to pay out on PPIicon claims, I had a very strange encounter with the FSCS today.
I repaid my welcome loan off in February and then contacted the FSCS to put my claim in for missold
PPI and other insurances (medicare etc). They sent a letter in march stating that I had to provide further information, which with the help of a friend who is a financial adviser resent the information required.
I called the FSCS 2 weeks ago and was told my claim was being processed. I called them again today only to be told that my case had been closed as I had not provided the correct information???
The girl then proceeded to tell me that i would require a letter from Welcome finance stating that the insurance premiums were paid to Bright Finance, they have a copy of all my loan papers including the insurance breakdown and policy number (i never received any insurance documents from Welcome even when i requested a SAR
several years ago).
I contacted welcome finance today and they said i would have to lodge a PPI complaint with them and send £10 to get a SAR. now i am very confused as to what is actually going on.