I'm not sure .. I only ever had one account with them opened in 2010 .. I do remember the box being collected late 2011 so that must of been the last time I paid .. Will this info be on my credit file ?

I've just checked my credit file its showing 2 accounts with Virgin media .. One I opened in Feb 2010 last made a payment Jan 2011

But also showing I opened an account with them in DEC 2010 last update may 2012?? This is the one they say I owe money to ?

I don't even know how this is possible !

Thanks

Hi everyone I am new and need some advice

I had virgin media in my property in 2010 20/11 I

defaulted 2011 I think .

In the end they collected their box and said that it would be used to clear the balance ..

No contact from them since

roll on today I get a debt collectors letter from a company called past due credit collections asking me to pay £126 by the 13/6 ..

I was not even aware that I owed any money to virgin media .

let alone they are passing my information on Like I said I've had no contact or demands .

What do I do next ?