luckyme66
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Posts posted by luckyme66
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both i think
no i didnt mention the bridging loan yet
im hoping he has had a word with the lady im seeing on friday
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deposit £8,280 and yes be liable
barclays cancelled the appointment its been rearranged for friday 12 30
this morning barclays head office senior decisions man rang me
said he s dealing with it
asked me to repeat everything agian
he said he will do everything he can to help me and will ring the branch im going to on friday and explain
but they need to see the poa first
thats something i guess
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i have the poa and im seeing barclays later today
ive still not heard from my complaint to head office
do i mention to the branch lady im seeing today about the bond and exolain and hope they transfer it and are understanding?
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until i have the poa in my hands i dont think they l tell me much just that customer services said it would seem like its auto renewed that's all they could tell me
on barclays website its says you cant access the money unless your dead or bankrupt! which we will be if they dont release the money!
customer services said all calls are recorded they do have an extreme circumstances policy and mine certainly comes under that
thats just the word of a person on the phone though
my complaint is taking a long time to get back to me
i guessing it will be in writing and not a phone call?
i wrote letter on the 5th feb to leicester head office that's what the fca said to do
and i emailed bob cliff on same day
all i know it the matter has gone to the senior decisions maker
time is running out
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my dad thought it was available thats why he didt know that it could be possibly renewed
im waiting to hear from heads office even if they agree will the branch believe me and ttrasnfer it there and then? or will head office do it automatrically
im not sure the branch will take my word for it thats it can be trasnferred if head offce agree and do it there and then?
once i pick up the lpa i hope tomorrow as i made an appointment with barclays for tues afternnon surely the cedrtified copy signed by a solicitor is good enough? and as for wanting to send the poa off the their specialist to inspect it it a bit ott?
we need this money transferring and cannot wait 10 working days while they inspect the documents
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can someone please help
my father filled in a lpa in 30 sept
i had a letter from the opg saying is was registered on the 5th feb
and was sent via courier to the solicitors
im hoping i can pick it up mon depending when the solicitor gets the document
was sent via a courier on the 9th taking ages
this is my problem
i am to be my dads full time carer he has early onet dementia and is disabled hence the poa
we are buying a house together and its an auction proprty which means you have to move with 28 days paid deposit
so only 26 days left to complete before solicitor takes rest of money
my dad has a savings bond in barclays which matured last april and says available on his bank statements,
but when my dad went to transfer it to his current account,
it said no its not matured
im told banks write and give 3 weeks notice that a bond is maturing so you can move it
but i cannot find any letter saying that as far as dads concerned its his money and available
it would seem its auto renewed itself
the rpb is we need that money transferring to his current account now
as its needed upon completion on the 29 feb
i rang customer services
of course without my name on account as poa they cannot discuss this matter
it has been registered im waiting to pick it up
i emailed the fca who advised me to write to head office with evidence of house sale
which i did on the 5th feb with 2 first class stamps on
i was also advised to email the head man bob cliff
i did that too and got an email back from another member of barclays
saysing he s dealing with my compaint and he asked for dads name etc
he said my complaint will go to the decisions maker who will let me know.
surely this is exceptional circumstances?
its not dads fault it auto renewd itself?
and if we dont get the money he may well go bust/sued/homeless
im presuming its auto renewed for another year menainh its up in april
still no good need it before 29 feb we re slosing sleep here its so stressful
why are they taking so long
another thing
i rang up barclays to tell then i will be coming in next week to register the poa at the bank
i got a snotty woman asking me for all sort of id and said once they see the original poa
the need to send it to their specialit team to check its genuine!! really!
and this takes 10 working days!!
then i need another appointment so they can add me to his account
they need his permission for me to do this
isnt that the whole point of a poa!!!
and it will take another 2 weeks to get a debit card cheque book etc
sorry about the rant
they have got me sooo angry!
im not trying to steal form dad,
im looking after him
all i want them to do is transfer the bond to his current account thats all!
help please
barclays and poa
in Barclays Bank
Posted
i was in barclays nearly 2 hours while they checked out my ids and photo copied the poa
the issue isnt with releasing the bond as it matures agian on the 10 april im told due to the circumstances they wil release it
barnch cant do it
the problem i have is that barclays legal team are saying it takes 10-15 days to inspect the poa then anout 5 working days to send me cards online banking etc
james from head office says when the leagal team receive it he will do everything he can to escalate it for me
so now i wait