Hi,

Just an update to this. I have spoken to someone from the membership team who has told me that the initial period of my membership started on the 1st of the month AFTER the date of my initial membership application, which was in Sep 2012 and lasts for 12 months. So if i cancelled within the initial period, say before 1st October 2013, then they would have required 1 month's notice. As I renewed and have done every year since, I fall into the category of ending membership after the initial period so have to give 3 months notice.

Anyone know if this is correct ?

I have asked for the copy of their T&Cs (which obviously will say this) and also to see the contract that i signed in 2012.

Thanks for the advice Slick.

The contract ran out on 1st Oct and when she called on Sep 25 and Sep 30, she was told the same thing that she needs to give 3 months notice by submitting a Cancel Membership form.

Thanks Slick,

She pays £68 a month but how is the 3 month charge enforceable. I did not sign a new contract. Are they trying to say that the one i signed in 2012 was a rolling one which is still applicable ?

Thanks for the link to thread, i will read that now.

Regards,

Sunny

Hi,

I have seen a few threads on topic but couldn't find one where the OP had any success in it.

My wife and I have been david lloyd members since 2012 and renewed every year. Always paid for a year in advance. This year, i want to renew but wife wants to stop the membership. So when my wife called to confirm her cancellation a week before it was due to end, she was told that to check her contract that she needs to give 3 months notice.

We were never told about auto renewal or that 3 months are required to give notice. As we are paying in advance, membership should end at the end of the term if we don't renew. They asked us to check the contract, but we did not get any on renewal. I think we only got one in 2012 which I cannot find anymore.

What is the best way forward?

Many Thanks for your help.

Sunny

I am in the same situation and need some help. I want to continue my membership but wife wants to cancel hers. She is being asked to pay for the next 3 months. They keep telling me its in the contract but we never got a contract when we renewed last year. Very keen to find out how Trav21, Denise99 or anyone else in a similar situation got on.

Thanks

Sunny