I'm going to try something call the ADP manager - but they make they process to require our information extrmeely tedious. Like I have to phisically post a cheque of 10£ to them....in 2014!!! I'm 30 and I've never used a cheque in my whole life!

They are just a bunch of scumbags! I already enquire the ombudsman to see what can they do!

Hi everyone,

here is my blog. I'm going to buy a domain tomorrow.

vodafonelies.blogspot.co.uk

Please get in touch to share your horrible Vodafone experiences!

Best,

Marcello

So my query ended up in nothing.

Vodafone customer service keep saying the insurance wasn't added and that they are unable to help.

I'm going to open a blog to collect all bed Vodafone customer experience so everyone can be aware of Vodafone policy to mis-sell they offers.

Please let me know if anyone wants to send through their bad customer experience with Vodafone so our voice can be heard.

Thanks,

Marcello

Ok, I've done!

Thanks a lot Lee I really hope you can solve my query. I'm a journalist for Wired and I'm really thinking about making a lot of noise about this!

Many thanks

Thanks Lee, but the handset is broken now, they won't any insurance!

I've been told to try to get the call with the ADP manager, has anyone try it already??

Many thanks for your replies!

No they are keep saying that he couldn't offer it. But he did it and I don't know how to prove it!

Hi there,

On July 31st a Vodafone Sales Representative have promised me the following:

- Upgrade to 4g

- Unlimited data for 3 months

- 7 GB of data

- Free upgrade in January instead of Apri

- Vodafone Insurance

- Free Spotify

All of this just for 5 pounds more a month.

Unfortunately I found out with my greatest surprise that the Insurance was not there.

Now they don't have the recordings anymore because they only keep for 60 days, is there anything I can do?

Thanks,

Marcello