Yes I stay in Scotland. The problem is, I don't know where to start to get my name off blacklist.

My story began in 2006 when I answered the telephone.

A woman I cannot remember her name selling Moben Kitchen was calling.

Though my number was x-directory I failed to understand how she got my number.

To cut matter shot we arranged to meet.

When she arrived, I thought she was pushy and I told her and she apologised and explained is just kitchen was on offer for £7,000 and was ready to make me an offer of knocking £500 off.

Stupidly I agreed and the sales went through.

The installation was due in July 2006 for 2 days and I took time off work.

Unfortunately the cooker they delivered was faulty no knob.

Moben promised they will deliver the correct part in two weeks and throughout September, October, November 2006 I was still asking for the part.

I then wrote to the Judge in Glasgow, Ombudsman explaining the situation and told then I intend to with-hold payment until my cooker was fixed.

In November however I received a letter Mellicks & Co their Solicitors,

telling me to pay the money now or risked going to Court,

I wrote to them explaining the situation but it fell on deaf ears.

I was forced to hire a solicitor at additional cost or so I thought but nothing was done.

at last! towards the end of December 2006 the Cooker was fix and I pay Moben.

Unknowing to me Moben had sent my details to Equifax that I defaulted payment and they black-listed me.

Can you please help to take my name off blacklist as I owe Moben nothing?

Vicky