Yea i've had my replacement, goin fine atm, but like you im saving up the pennys and going to get another moniter. i dont want to go through that again at any point, will never buy another dgm product again, with bad costomer service they provide

Neonin

How has your moniter been since you got it back? I have just spoaken to dgm yet again expecting the same awnsers i have had the last few times (awaiting parts e.t.c).

I gave the lady my rma number and straight away she admitted its been going on a long time before i could even rant. I got put on hold whilst she went to speak to her boss. I got offered a replacement

which is the 2362wd mine was a 2262 (Dunno if theres much diffrence between the two). i excepted this as i just want it done with.

hope you havent had any more probs since

Yea hopefully. i havent heard anything from them since the last message i posted. i will give them another call tomorrow.

Hi Neonin and others.

i have just been reading through your posts about the problems your having with this company. i am too having the same problems,

to cut it short, my screen would only stay on for 2 seconds then go blank although the power light was on, i contacted dgm via email on 23rd of apr, after countless of mails between us they finally picked the unit up on the 5th of may.

it got to the 18th of may and i hadent heard a peep from them so shot them another mail which the reply was we are awating parts to be shipped to us for the repair.

i phoned them yesterday and after being on hold for like 30 min was told the same thing again awating part will contact when repair is done

mabee i should take the same action you have.