reachingrob
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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Making a complaint against ebay?
in Online Stores
Posted
Hi All - I am having a problem with drivers.lounge from whom I purchased front grilles for my car and needed to change them as the wrong ones were sent. They repeatedly delayed responding to my request about best to deal with it and then had me send them to another buyer (I paid the postage) and have not replaced them or refunded my the original cost and postage. This has been going on for months now and they just keep coming back asking the same questions about the type of car etc. and so are clearly delaying. How do I raise this with eBay as it would appear to me that the seller has no intention of replacing the grilles and they now have the sale twice over??