KimmyJ
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11 1/2 Months ago I purchased a Leather Suite, also a 5 Year Certificate of Insurance, all by Credit Card.Today I discovered that the centre supports of the large settee have collapsed so I contact the Insurance Company to be told that I cannot claim as the goods are still within the Manufacturers Warranty, telling me to contact the retailer which is Easy Living Furniture who have now gone into administration. I spoke to someone in the store, however I was told to contact the Administrators by email, which I duly did, but I am doubtful of a reply. I also contacted the Credit Card Company but was told that I would have to write in as this was unheard off and they could not advise me! this suite with the Insurance cost me £2500. What can I do?
Easy Living Furniture in Administration & Faulty Products where do I stand?
in Retailers - High Street and On-line Stores Forums
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Thank you