Nonsense!

 

Except that the letters are legitimate and genuine the Police or Trading Standards would not only be involved by now, the sender of the letters would by now be convicted of the offence and the fact would then be announced for all to see.

 

Removed By Site Team

 

Whilst others just act morally right continuously without care or concern of personal circumstances. I have been sent a letter which is not even signed by a "person" just the company, and whilst it may be legitimate I question as to whether there actions are truly that.

 

I am here seeking advice on how to proceed, not how to escape. The letter I posted is an accurate description of events, and includes me sending 90% of the data for which they have requested, however it I am not in the financial position to pay anyone, let alone, what could potentially be a [problem]. I would expect that official documents from a Solicitor to at least be signed by a human being.

 

There is a stunning lack of accountability in the letter.

 

There is no level of wanting to escape on my part, more the point that I was genuinely desperate and naive at the time, and the quantities being spoken about are 20 items, not 20 crates. Whilst I realise that irrespective of quantities it's me who is in the wrong, despite not knowingly acting as accusations imply within the letter.

Any more advice, or anyone know how the OP got on?

I tend to edge to the side of caution with companies like this. If you can't sell it on eBay or AutoTrader, then there is a serious problem, these companies are ridiculous and generally in my experience very unscrupulous

Hmm, I would suggest it is in Asda's interest to know and act upon the feedback customers provide?

Often these companies have "no liability" but I wonder how this actually stands up in practise.

Unfortunately sounds like a case of more care required when listing, I myself suffered from similar in the past, and eventually eBay / Paypal found in their favour.

Hmmm I see. Real conundrum.

In any event I wouldn't do or sign anything without verifying their validity with the brand company.

 

Maybe a letter stating something on the lines of:

 

Dear Sirs,

I was shocked to receive your letter as I never have and never would knowingly sell counterfeit goods on Ebay or elsewhere and without making further enquires cannot acknowledge that I have done so.

Items I have sold recently were a one off purchase from a warehouse who sold them as authentic goods, which I had no reason to disbelieve. I have retained the invoice (delete if incorrect).

The sales were a one off attempt to raise funds to pay essential bills, as I am a student on a very low income.

In view of your letter I have not and will not offer any more of these items for sale as requested.

While I am not aware of having done anything wrong, I am nonetheless anxious to be co-operative. Obviously I am not in a financial position to make any payments and in any event I feel that I would need to seek further verification of your claim by contacting (the original company) and take legal advice before signing any documents.

 

As I believed the items to be authentic, if they were proved to be otherwise I hope in the circumstances you will overlook this as a genuine error and will advise me within 7 days that this is the case.

Alternatively I request that you confirm that you are willing to give me 28 days from receipt of this letter to allow me time to make enquiries with the wholesalers, (original company) and to consult a Solicitor.

If I receive no response from you within 28 days I will assume that the matter is closed.

yours faithfully etc

 

Just a thought, in order to cover all possibilities. If it's a [problem], they'll scarper, if it's not they might barter for the wholesalers ID in return for not demanding recompense.

What do others think?

 

Elsa x

Hi

I just received a very similar letter from a solictor, and have drafted a letter as follows:

Dear Sirs,

I was shocked to receive your letter as I never have and never would knowingly sell counterfeit goods on eBay or elsewhere and without making further enquires cannot acknowledge that I have done so.

Items I have sold recently were a one off purchase from a warehouse who I believe sold them as authentic goods, and I had no reason to believe otherwise.

The sales were a one off attempt to raise funds to pay essential bills, due to financial difficulties recently encountered by a low income.

In view of your letter I have not and will not offer any more of these items for sale as requested.

While I am not aware of having done anything wrong, I am nonetheless anxious to be co-operative.

Obviously I am not in a financial position to make any payments, and in any event I feel that I would need to seek further verification of your claim by contacting the XXX companies and seek legal advice before signing any documents.

As I believed the items to be authentic, if they were proved to be otherwise I hope in the circumstances you will overlook this as a genuine error, and will advise me within 7 days that this is the case.

Alternatively I request that you confirm that you are willing to allow me 28 days from receipt of this letter to allow me time to make further enquiries with the wholesalers, the XXX company and to consult a Solicitor.

If I receive no response from you within 28 days I will assume that the matter is closed. For your information I have enclosed details of the source of the questioned items, and the volumes purchased and sold.

Yours faithfully,

Would this be considered the best approach?